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Mobile ticketing now available on Great Western Railway
Tickets can now be purchased on smartphones or tablets across the GWR network, following their ticketing system upgrade…
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Smart/Contactless Ticketing
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Metra is stopping the sale of tickets through their website
Tickets will have to be purchased through mobile applications, ticket agents or ticket machines after June 2018 as Metra removes the option to purchase tickets from their website…
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UK passengers are making less mistakes when purchasing tickets from machines
Research has found that newer machines have made it easier for travellers to purchase tickets correctly from the ticket vending machines, however there are still improvements that need to be made…
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Elizabeth line fares to be the same price as a similar Tube journey
Transport for London (TfL) have announced that Elizabeth line pay-as-you-go fares within Zones 1-6 will be the same as the fares on existing TfL services, ensuring affordable travel for millions of Londoners when the railway opens through central London in December 2018.
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Transport Focus and HS2 explore what passengers think about future railways
A ‘customer community’ established between Transport Focus and HS2 Ltd has revealed what future railways – such as HS2 – should aim to offer passengers, with payment and ticketing, luggage and catering being the three most important areas...
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Caltrain to launch mobile ticketing app
Caltrain Mobile is set to launch on 10 February 2018, allowing riders to purchase and activate tickets using their smartphone devices.
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Virtual ticket agents help Greater Anglia passengers at ticket machines
Rail passengers in East Anglia, if struggling with the machine, can now press a button which will put them through to a real person who can help buy tickets and find the best fares…
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DB Südostbayernbahn developing the regional train of the future
Public transport mobility behaviours and customer requirements in Germany are rapidly changing. Südostbayernbahn, a wholly-owned subsidiary of Deutsche Bahn AG, has proposed a solution: the ‘Ideas Train’. Project Manager, Julian Follner, explains more…
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Orchestrated mobility: Mobile app solutions for seamless travel
On 9 November 2017, Global Railway Review hosted a webinar in association with Axon Vibe, which explored how smart mobile apps can help create seamless passenger experiences and provide opportunities for new sources of revenue. Here, Axon Vibe’s Thomas Annicq (CEO US), John Fagan (CTO) and Kilian Ulm (Head of…
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Trainline adds new languages and websites
Trainline, the independent digital rail platform, has announced new digital initiatives that will allow customers around the world to purchase train tickets in their own language.
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UK government to invest £80 million into smart rail ticketing
The UK government has set out details of its £80 million programme to introduce smart ticketing across England and Wales by the end of 2018.
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West Yorkshire’s ‘game changing’ multi-operator smart ticketing app released
MCard, West Yorkshire’s multi-operator smartcard ticketing scheme, has released an android app that customers can use to buy and then load tickets.
webinar
Orchestrated mobility: Mobile app solutions for seamless travel
26 September 2017 | By Axon Vibe
In this webinar, Axon Vibe will discuss how their smart mobile apps can prepare you for the future, create seamless passenger experience and provide opportunities for new sources of revenue...
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Grand Central Rail releases new e-ticketing service
Grand Central Rail, which provides a direct train service from London to Yorkshire and the North East, has released a new e-ticketing service.
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Virgin Trains customers can now bid for last minute first class upgrades
Virgin Trains customers can now bid on last minute upgrades for first class tickets on east coast services via upgrade app Seatfrog.