news
Amtrak to roll out new ticketing kiosks across the United States
Amtrak’s new, state-of-the-art kiosks will provide a consistent and improved experience for customers.
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Smart/Contactless Ticketing
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Thales to deliver AFC gates to Singapore’s MRT lines
Thales has been selected by the Land Transport Authority of Singapore, to provide state-of-the-art Automatic Fare Collection gates on Mass Rapid Transit lines throughout the country.
news
Heathrow Express launches new partnership with Google Maps
Heathrow Express has partnered with Google Maps, offering passengers fast access to tickets and information on travel times between central London and Heathrow Airport, using the Google Maps journey planner.
news
‘Ticketing Roadmap’ revealed to improve rail passenger travel in Europe
The Community of European Railway and Infrastructure Companies (CER) has released a ‘Ticketing Roadmap’ which aims to further improve passenger experience when travelling internationally by rail.
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Roundtable: Improving the Passenger Experience
Find out what these industry experts think about topics including: the role of accessibility in delivering an exceptional passenger experience; how digital solutions can support a more seamless journey; the changes passengers can expect following the pandemic; and the importance of making a rail journey more attractive than taking the…
news
Brightline announces plans to reopen new and improved services
Brightline, the only provider of modern, eco-friendly, high-speed rail in America, unveiled its plans to resume service in November 2021, with brand new enhancements and upgrades.
podcast
Episode 5: train station developments
Steve White, Chief Operating Officer at Govia Thameslink Railway, speaks to Global Railway Review’s Junior Editor, Leah Hockley, about the UK's train stations and how they are developing to become safer, more sustainable and more inviting for passengers.
news
New national flexible season tickets launched in England
New flexible rail tickets will give commuters more freedom and flexibility, matching modern working habits.
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FirstGroup signs NRCs for South Western Railway and TransPennine Express
FirstGroup has agreed with the Department for Transport two National Rail Contracts for the SWR and TPE train operating companies, with a primary term of two years.
news
Campaign for Better Transport launches new campaign to encourage use of UK public transport
The Way Forward campaign is calling on the UK government to encourage the use of public transport in order to ensure a green recovery from the COVID-19 pandemic.
news
UK government establishes new public body to end fragmentation of UK railways
The UK government has announced the formation of a new public body, Great British Railways, which will bring the UK's railways under single, accountable national leadership.
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Northern installs new ticket vending machines at over 400 locations
As part of its wider A Better Way to Go campaign, Northern has invested £17 million in delivering a total of 621 touch-screen ticket vending machines.
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A smarter, digital ticketing experience for LNER passengers
Rebecca Dartnall, Head of Digital Products at London North Eastern Railway (LNER), reflects on the leap that rail passengers have made in terms of technology, particularly smart ticketing, in the last year. Is now the time to take this progress further, and make smart payments an inherent part of our…
news
Southern and Thameslink install e-ticket readers at 11 additional stations
By encouraging passengers to use e-tickets, the two train operators can ensure social distancing and limit the spread of COVID-19.
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Slovenian Railways’ new SEPA international reservation and ticketing platform
Darja Kocjan, Director of SŽ-Passenger Transport, and Peter Verlič, Director of the Institute of Traffic and Transport Ljubljana and Chairman of the SEESARI Initiative, explains how the Slovenian Railways Passenger Transport company is a step further to becoming a modern digital service public transport provider by switching to the new…