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A ‘customer community’ established between Transport Focus and HS2 Ltd has revealed what future railways – such as HS2 – should aim to offer passengers, with payment and ticketing, luggage and catering being the three most important areas...
Rail passengers in East Anglia, if struggling with the machine, can now press a button which will put them through to a real person who can help buy tickets and find the best fares…
Trainline has launched a voice app built for the Google Assistant.
On 13 November 2016, Arriva Rail London took over the operation of the London Overground concession from the previous operator, LOROL. The start of the concession brought with it a new, more challenging, performance regime and Arriva Rail London hopes that a range of new innovations will help it to…
On 20 August 2017, South Western Railway began its operations. We speak to the new franchise about its brand-new fleet of trains and its timetable proposals as well its Station Travel Plans and what it has in the pipeline to provide its passengers with a positive travel experience.
Virgin Trains has launched a tool aimed at helping customers avoid rail disruption on their journey and get to their destination.
Jenny Gejke, Head of Digital Channel Development at SJ AB, goes into detail about the operator's busy spring whereby the company unveiled many digital initiatives from mobile payments, microchip implant ticketing and helpful new features via the operator’s app...
TransPennine Express (TPE) has shared an exclusive image of the first carriage from the second fleet of its new trains.
16 May 2017 | By Kontron
Improving passenger experience and predicting operational issues in vehicles with sensors are major goals for transportation operators.
9 May 2017 | By Siemens AG
This webinar discussed how rail operators and maintainers can use data to improve their businesses and generate more return from their assets.
28 October 2016 | By Bjørn Wahlsten, CEO of Rejsekort
Bjørn Wahlsten, CEO of Rejsekort, takes a look at what makes the Rejsekort system work, as well as its future initiatives...
21 October 2016 | By Crister Fritzson, CEO and President of SJ
In this article Crister Fritzson, Chief Executive Officer and President of SJ AB, shares some insights into the history of Sweden’s oldest and largest train operator; its recent developments and plans for the future...
5 October 2016 | By Quintiq
In this brochure, discover the benefits of mobile workforce planning in public transport.
In this issue: Profile on The Netherlands; Rolling Stock Developments supplement; RTPI & Ticketing supplement; Infrastructure; And much more...
In our latest free-to-view RTPI & Ticketing supplement, Briony Krikorian (UK Cards Association), Dave Walker (GTR) and Stefanos Gogos (UNIFE) explore the future of contactless ticketing for the rail industry and transforming real-time passenger information with a look at the IT2Rail project...
