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2019 offers technology that could improve passenger experience across UK rail
Passengers may soon be able to find out which carriages have available seats, and if the toilets are operational and vacant, before they board the train.
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Real-Time Passenger Information (RTPI)
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Exploring the potential of innovative technology: Digital Rail Revolution 2018
From the variety of topics discussed and the different experiences shared at Digital Rail Revolution 2018, the opportunities that digitalisation continues to bring to the railway industry are exciting. Global Railway Review Editor, Craig Waters, looks at the key topics that had speakers and delegates deliberating at the UIC’s headquarters…
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New BART app offers exclusive features for hassle-free travel
The BART app will combine comprehensive information and navigation into one unified platform with personalised preferences.
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Whitepaper: Condition-based maintenance reduces maintenance costs and increases availability in transportation assets
Digital technologies like IoT, cloud services and advanced analytics are disrupting the design and management of transportation assets. Yet, many organisations still struggle to harness transportation data to improve operations of mobile assets...
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Transport for Wales rail franchise launches new website
A new era of the railway has begun for the people of Wales & Borders.
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The first robot in the UK travel industry is welcomed by Eurostar
The interactive humanoid robot offers customers a fun new way to find out about their journey before departure, and entertains younger travellers.
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Train service punctuality is improving for UK customers in the North
After disappointing timetable problems in May, TPE, Northern and Network Rail have a strong focus on improving the punctuality of their services.
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More highlights than ever before from the global rail industry at InnoTrans 2018
The list of rolling stock, innovations and products making their international debut at InnoTrans 2018 is impressive.
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Virgin Trains first to use RCS-based messages for customer communications
Rich Communications Services (RCS) messaging is a new mobile industry communications standard that allows Virgin Trains to send rich ‘Chat’, helping deliver seamless customer journeys.
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UK trials world-first personalised disruption messaging technology
East Midlands Trains is currently piloting a new communications technology in a bid to drastically transform rail journeys for passengers.
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UK Government supports projects to improve train journeys for disabled passengers
A series of innovative, high-tech schemes, including an augmented reality project to support people who use sign language on train journeys, will be developed after winning a government-funded competition.
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‘Mobilising rail’ for the MaaS generation
Mike Lambrou, VP, Head of Sales, UK for CellPoint Mobile, discusses how a seamless journey must begin with passengers booking and paying for rail tickets directly from their mobile devices.
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International Rail Development speaker interview: Johan Sundin
Global Railway Review speaks to Johan Sundin, Head of Strategic Production Support for The East Link Project at Trafikverket, to find out his views on competition within the rail sector, new digitalisation initiatives and what he believes are some of the biggest challenges facing the rail sector...
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MBTA Commuter Rail App has been enhanced with new features
The upgrade of the Massachusetts Bay Transportation Authority's app, which is available in five languages, is to improve the functionality, experience and passenger communication for the commuter rail system in the Greater Boston metropolitan area of Massachusetts...