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New high-tech trains for Liverpool almost ready for service
It has been announced that the Liverpool City Region’s new fleet of state-of-the-art trains could be in service as soon as Monday 23 January 2023.
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Real-Time Passenger Information (RTPI)
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DB introducing new display system to make travel more convenient for passengers
Deutsche Bahn are introducing real-time occupancy displays that will make travel more convenient and rail operations more efficient.
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IT company chosen to create the UK government’s Rail Data Marketplace
The Rail Delivery Group has selected TCS to power the industry-first Rail Data Marketplace that aims to spur innovation, enhance passenger experience and streamline freight movements.
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LNER trailing new digital display to make travel easier
London North Eastern Railway is trailing an innovative technology at Doncaster railway station which aims to make it simpler for customers to board trains.
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High-definition departure boards installed at Euston station
New £1.5 million departure and arrival boards which have LIDAR cameras that can monitor passenger movements in real time are being installed at Euston station.
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Flight info shown at Canary Wharf as Elizabeth line links to Heathrow
Departure boards displaying live flight times at Heathrow have been installed at Canary Wharf, as journeys to the airport are now just 45 minutes direct using the Elizabeth line.
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Next generation information displays for Indian Railways passengers
Anisha Pandeya and Raman Arora from the Centre for Railway Information Systems (CRIS) – an IT arm of India’s Ministry of Railways – explain how Indian Railways is set to revolutionise the way it delivers communication to its passengers thanks to a centralised display control system.
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Network Rail completes upgrade work to key Elizabeth line station
Romford station has been given an internal upgrade and refurbishment, including an improved entrance hall, ticket office and lift access to Elizabeth line platforms.
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South Western Railway outlines its plans to improve passenger experience
In its business plan for 2022/2023, South Western Railway (SWR) have set out how it will aim to meet post-pandemic demands while still delivering improvements for passengers.
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What can contribute to an enhanced, elevated rail passenger experience?
Monika Singh, Product Manager for Passenger Experience (Engage Portal and OBIS products) at Nomad Digital, shares which key factors can help to develop a positive, elevated passenger experience on-board rail travel.
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Train stations as destinations: The impact of design on users’ experience
12 May 2022 | By
Train stations are no longer just used as the start and end of a rail journey – they are becoming leisure destinations and profitable hubs for businesses. This virtual panel addressed how train station design is an important element for improving users’ experience.
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Northern welcomes its 100th refurbished digital train
Train operator, Northern, is celebrating a landmark milestone as its 100th newly refurbished and improved digital train is now up and running across the rail network.
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Britain’s rail regulator acts to make it easier to claim for train delays
Britain's Office of Rail and Road (ORR) has finalised a Delay Compensation Code of Practice that train companies must comply with by April 2022.
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Study finds pandemic hindered passengers being notified about track work
Results of a Transport Focus study of two projects between February and June 2021 has found that rail operators found it more difficult to notify passengers of engineering works during the COVID-19 pandemic.
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Transport for Wales launches new innovative smartphone app
To aid a seamless passenger journey, Transport for Wales has launched a new smartphone app, with enhanced live travel and ticketing features, as well as a bilingual service.