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The Rail Delivery Group has selected TCS to power the industry-first Rail Data Marketplace that aims to spur innovation, enhance passenger experience and streamline freight movements.
London North Eastern Railway is trailing an innovative technology at Doncaster railway station which aims to make it simpler for customers to board trains.
New £1.5 million departure and arrival boards which have LIDAR cameras that can monitor passenger movements in real time are being installed at Euston station.
Departure boards displaying live flight times at Heathrow have been installed at Canary Wharf, as journeys to the airport are now just 45 minutes direct using the Elizabeth line.
Anisha Pandeya and Raman Arora from the Centre for Railway Information Systems (CRIS) – an IT arm of India’s Ministry of Railways – explain how Indian Railways is set to revolutionise the way it delivers communication to its passengers thanks to a centralised display control system.
Romford station has been given an internal upgrade and refurbishment, including an improved entrance hall, ticket office and lift access to Elizabeth line platforms.
In its business plan for 2022/2023, South Western Railway (SWR) have set out how it will aim to meet post-pandemic demands while still delivering improvements for passengers.
Monika Singh, Product Manager for Passenger Experience (Engage Portal and OBIS products) at Nomad Digital, shares which key factors can help to develop a positive, elevated passenger experience on-board rail travel.
12 May 2022 | By
Train stations are no longer just used as the start and end of a rail journey – they are becoming leisure destinations and profitable hubs for businesses. This virtual panel addressed how train station design is an important element for improving users’ experience.
Train operator, Northern, is celebrating a landmark milestone as its 100th newly refurbished and improved digital train is now up and running across the rail network.
Britain's Office of Rail and Road (ORR) has finalised a Delay Compensation Code of Practice that train companies must comply with by April 2022.
Results of a Transport Focus study of two projects between February and June 2021 has found that rail operators found it more difficult to notify passengers of engineering works during the COVID-19 pandemic.
To aid a seamless passenger journey, Transport for Wales has launched a new smartphone app, with enhanced live travel and ticketing features, as well as a bilingual service.
With SmartMMI technology, public transport passengers can receive up-to-date information about their journeys – directly on their adjacent train window.
Network Rail has installed 60 new sustainably powered weather stations, to upkeep passenger and freight movement and safety throughout extreme weather events.
