news
Tony Blackburn voices Brent Cross West station opening
National treasure Tony Blackburn is lending his voice to Brent Cross West station's opening on Thameslink services.
List view / Grid view
Real-Time Passenger Information (RTPI)
news
East Coast Digital Programme (ECDP) progresses
The East Coast Digital Programme (ECDP) is well underway and has now introduced new customer communications.
news
AIRadio Uses Rajant Kinetic Mesh for IMM’S M8 Wi-Fi
AIRadio are using Rajant's Kinetic Mesh for Istanbul's M8 Metro Line wi-fi, which will provide better connection for streaming passengers.
news
Northern set to trial British Sign Language announcements on trains
Northern will trial British Sign Language announcements on trains between Manchester Victoria and Leeds.
webinar
Tracks to transformation: Unveiling the digital era in rail transport
29 August 2023 | By
Let’s discover how a seamlessly integrated rail industry will drive the future of mobility. During this session, we delved into the digitisation initiatives shaping the rail industry. Participants gained insights from Nederlandse Spoorwegen (NS), the Dutch national operator, driving these advancements within its ecosystem. Additionally, we heard from Capgemini, a…
news
Northern offering live train via new WhatsApp service
Northern are simplifying the process of getting live train information on the go with a new train information chatbot via WhatsApp.
news
Keolis wins operation and maintenance contract in the Netherlands
Running between Amersfoort and Ede-Wageningen, the 13-year contract will start in December 2023, generating €150 million in revenue over its duration.
article
Access For All: Interview with Irish Rail’s Ronan Murphy
For Global Railway Review’s ‘Access For All’ interview series, Ronan Murphy, Head of Customer Care and Accessibility at Irish Rail, explains how the operator is committed to continuous improvements to deliver an excellent experience for customers with disabilities, and gives details of several exciting new accessibility initiatives currently on trial.
news
TransPennine Express launches digital info screen at Lockerbie station
Train operator, TransPennine Express, is using digital technology to give customers an improved journey experience.
news
Customers to see new and improved information screens across Northern network
230 display screens are being installed at 93 stations across the Northern network to improve customer information.
video
The Icomera Way
The Icomera Way is what we do and how we do it, three elements which combine to give us our competitive edge: Our people, our platform, our scale.
article
In-Depth Focus: Train Interiors
Train interiors impact the passenger experience greatly. Operators aim to create a comfortable and welcoming ambience which offers comfortable seating, ample legroom, and modern amenities, considering factors such as lighting, temperature control, privacy, and the importance of on-board technology to provide a connected journey. As the contributors in this In-Depth…
news
SWR to trial QR code technology to enhance passenger experience
Passengers who scan the QR codes onboard South Western Railway trains will quickly and conveniently be able to access real-time journey information.
whitepaper
The Connected Journey
Read this whitepaper to learn more about the trends and challenges shaping the future of public transport, and the role connectivity will play in achieving the industry’s overarching goals.
article
Q&A with DB’s Robert Biene: New real-time occupancy display systems
Robert Biene, Senior Manager for the Digital Strategy of Deutsche Bahn AG (DB) and Lead Architect for passenger information, talks to Global Railway Review about the benefits and success so far of the new real-time occupancy display systems that DB are rolling out in Germany.