article
Issue #3 2016 – Digital version
In this issue: Profile on The Netherlands; Rolling Stock Developments supplement; RTPI & Ticketing supplement; Infrastructure; And much more...
List view / Grid view
Real-Time Passenger Information (RTPI)
article
RTPI & Ticketing supplement 2016
In our latest free-to-view RTPI & Ticketing supplement, Briony Krikorian (UK Cards Association), Dave Walker (GTR) and Stefanos Gogos (UNIFE) explore the future of contactless ticketing for the rail industry and transforming real-time passenger information with a look at the IT2Rail project...
news
Passengers benefit from real time information at stations across Greater Manchester
11 May 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
Passengers can now benefit from up-to-date journey information facilities providing real time information at stations across Greater Manchester.
article
IT2Rail: Transforming Real-Time Passenger Information and ticketing
Today’s rail transport in Europe is not attractive enough to customers, especially for the new ‘connected’ generation. In particular, rail lacks multi-modal and door-to-door travel offers and there is limited interoperability between booking systems. A central objective of Shift2Rail (a Joint Undertaking – a form of Public-Private Partnership within Horizon…
article
Smartcards are about to get smarter at Govia Thameslink Railway
Govia Thameslink Railway (GTR) is Britain’s biggest rail franchise: 326 million passenger journeys are made across its network with Southern, Gatwick Express, Thameslink and Great Northern every year. In November 2015, CEO Charles Horton explained how the story of GTR is a story of delivery: new train fleets, new services,…
news
Thameslink stations receive ‘at-a-glance’ information screens
6 May 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
Thameslink stations in central London are to receive new information screens with ‘at-a-glance’ journey details in preparation for new generation trains and a future high intensity service.
news
Virgin Trains launch Earlybird Boarding text messaging service at London Euston
23 March 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
Virgin Trains have introduced a new text messaging service that offers personalised, customer boarding information at London Euston station.
article
Issue #4 2015 – Digital version
In this issue: Project updates from Austria, Switzerland and Italy, a look at LED station displays, the future for the South East Flexible Ticketing (SEFT) Programme, an update on the development of Birmingham New Street Station, and much more...
article
Issue #6 2014 – Digital version
This issue features a UK Profile, Winter Operations Supplement. Plus, David Whitley at London Midland discusses RTPI strategies in an era of cost-cutting, Jean-Pierre Audoux takes a look at French railway reform and Libor Lochman assesses Noise-Differentiated Track Access Charges...
article
Developing and evolving RTPI strategies in an era of cost-cutting
3 December 2014 | By David Whitley, London Midland
Keeping people informed is one of the simplest ways to reduce complaints, increase satisfaction and gain a reputation for good customer service, writes David Whitley – Head of Regional Services at London Midland. It’s all part of thinking like a passenger, and arguably more important than operational performance itself: a…
article
Issue #3 2013 – Digital version
RTPI; Signalling; Danish railway; Wi-Fi; Fehmarnbelt Fixed Link; Estonian Railways; Rolling Stock; Passenger satisfaction; RailNetEurope; and much more...
article
Real-Time Passenger Information (RTPI) supplement
In this Real-Time Passenger Information (RTPI) supplement: Infrabel, providing accurate and innovative travel information (Ann Billiau, Director-General for Rail Access, Infrabel); Real-time Passenger Information – a fundamental requirement (Fiona Dolman, Director of Operational Services, Network Rail); Social media: help us to get home (Guy Dangerfield, Rail Passenger Manager, Passenger Focus)...
article
Keeping passengers informed during disruption
20 February 2013 | By Alex Hynes, Managing Director - Rail Development
British transport company Go-Ahead is one of the country’s major transport groups. Its bus and rail companies serve over one billion passengers a year, or 2.7 million people a day. The Group has 23,000 staff working across its operations which stretch from Plymouth in the south west to Newcastle in…