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Real-Time Passenger Information (RTPI)

 

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The future of train travel for SJ

21 October 2016 | By Crister Fritzson, CEO and President of SJ

In this article Crister Fritzson, Chief Executive Officer and President of SJ AB, shares some insights into the history of Sweden’s oldest and largest train operator; its recent developments and plans for the future...

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Developing and evolving RTPI strategies in an era of cost-cutting

3 December 2014 | By David Whitley, London Midland

Keeping people informed is one of the simplest ways to reduce complaints, increase satisfaction and gain a reputation for good customer service, writes David Whitley – Head of Regional Services at London Midland. It’s all part of thinking like a passenger, and arguably more important than operational performance itself: a…

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Keeping passengers informed during disruption

20 February 2013 | By Alex Hynes, Managing Director - Rail Development

British transport company Go-Ahead is one of the country’s major transport groups. Its bus and rail companies serve over one billion passengers a year, or 2.7 million people a day. The Group has 23,000 staff working across its operations which stretch from Plymouth in the south west to Newcastle in…