news
UK station’s retail sales grew by 2.3 per cent over 2018’s Christmas period
Network Rail’s recent figures point to a continued trend in convenience shopping, with increasing numbers using stations for a variety of products.
List view / Grid view
Station Developments
article
Railway Management System Market to reach USD 64 billion by 2024
According to a new research report by Global Market Insights, Inc, the Railway Management System Market will grow at a CAGR of over 10 per cent between 2018 and 2024.
news
RIA urges policymakers to press ahead with Crossrail 2 decision
Despite delays to Crossrail 1, policymakers are urged not to delay decisions on moving forward with future projects such as Crossrail 2.
news
TEXRail passenger service to start on 10 January following FRA approval
On Friday 4 January 2019, a signalling fault forced Trinity Metro to delay the start of passenger services on the 27-mile TEXRail route.
news
Station staff trained in conflict resolution to improve customer experience
Virgin Trains is the first train operator to adopt this kind of training approach, and it is hoped passenger experience during football season will benefit greatly from it.
news
New hand-held ticketing devices will improve customer service
New tablet technology issued across the Virgin Trains network focuses on providing further support for all customers - improving the passenger experience.
news
Busiest station in Britain retains its title for 15th year in a row
Waterloo is the busiest station in Britain for the 15th consecutive year, despite the total number of passenger entries and exits falling by five million to 94.4 million.
news
Mind the gap project aims to improve passenger access and safety
A new project is focused on passenger accessibility and safety, with the end goal of ensuring the railway is easily usable for all.
news
Twenty-two Southeastern stations nominated for step-free access funding
Following a survey which attracted over 8,000 responses for 107 stations, Southeastern and Network Rail selected stations they feel have the strongest case for funding.
news
Camlin Rail’s PANTOBOT 3D goes live on the Heathrow rail link
An industry first in wayside pantograph monitoring, PANTOBOT 3D, provides railway operators with a unique and cost-effective solution to monitor train pantographs with incredible accuracy using 3D analysis, and is now live at Heathrow Airport.
news
UK’s Rail Delivery Group launches voice automated phone service for staff
The new voice automated phone service allows rail staff to call station ticket offices directly, helping to streamline processes for colleagues and assisting them to deliver on the industry’s commitment to increase customer satisfaction.
news
Transport for the North launches smartcard project
Working in partnership with Northern and TransPennine Express, the Smart on Rail project is a crucial first step in the delivery of an integrated smart travel system for the whole of the North of England.
news
Leeds Station to be transformed with multiple upgrades
Major investment in Leeds is set to continue after schemes to improve both train journeys and the look and feel of the station were announced.
news
Urban Transport Group investigates the benefit of locally-run rail stations
This project will take a case-study based approach to show how devolved authorities have made improvements to rail stations.
news
HS2 begins search for Birmingham Curzon Street construction teams
Bidders are expected to be shortlisted in the spring, with contracts awarded in 2020 and separate contracts for Birmingham Interchange following in 2019.