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DfT seeks passenger views on bid to extend pay-as-you-go across rail network
The consultation feedback in the southeast will be used when considering how to implement PAYG more widely across other urban or commuter areas.
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Rail Fares/Ticket Pricing
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Is it time to rethink the structure of how Britain’s railways operate?
Reflecting on the recent difficult times for Britain’s railways, Darren Shirley, Chief Executive of Campaign for Better Transport, explores the opportunities that could lead from the governments ‘root and branch’ review of rail, the implications of Brexit and recognising that the most important part of the railway is its passengers.
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Railway Management System Market to reach USD 64 billion by 2024
According to a new research report by Global Market Insights, Inc, the Railway Management System Market will grow at a CAGR of over 10 per cent between 2018 and 2024.
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New hand-held ticketing devices will improve customer service
New tablet technology issued across the Virgin Trains network focuses on providing further support for all customers - improving the passenger experience.
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Product Showcase: Smart ticketing lessons from Japan – HITACHI
In recent years, passengers have benefited from record levels of rail investment, but still face an age-old problem – ticket confusion.
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Exploring the potential of innovative technology: Digital Rail Revolution 2018
From the variety of topics discussed and the different experiences shared at Digital Rail Revolution 2018, the opportunities that digitalisation continues to bring to the railway industry are exciting. Global Railway Review Editor, Craig Waters, looks at the key topics that had speakers and delegates deliberating at the UIC’s headquarters…
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Transport for the North launches smartcard project
Working in partnership with Northern and TransPennine Express, the Smart on Rail project is a crucial first step in the delivery of an integrated smart travel system for the whole of the North of England.
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Transport for Wales rail franchise launches new website
A new era of the railway has begun for the people of Wales & Borders.
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Serbia’s railways to be upgraded and modernised with EBRD loan
With investments in Srbija Voz, EBRD is supporting the reduction of greenhouse gas emissions as well as stronger regional integration through better connectivity.
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DB and Siemens Mobility sign agreement for the Ideas Train at InnoTrans
The partnership aims to merge components from the two companies and develop the Ideas Train platform to create an exciting but comfortable travel experience with digital features.
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ORR calls on the industry to improve competition in the ticket gate market
Stronger competition in the markets for ticket gates and ticket vending machines will increase the level of innovation used in product development.
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In mobile we trust: The importance of investing to create a better user experience
With UK rail passengers demanding an easier, more seamless travel experience, Steve Wakeland, CEO of ITSO writes that the rail industry must move towards smart, ticketless solutions, such as mobile ticketing, to satisfy today’s modern passenger.
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Rail industry removes jargon to ensure customers pay the right fare
Customers have said that buying the right ticket can be confusing, so the rail industry will use clearer language to improve the system.
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ScotRail launches pioneering smart mobile ticketing application
By digitising the ticketing process, ScotRail is working towards securing easy, convenient and enjoyable journeys for passengers.
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UK Government supports projects to improve train journeys for disabled passengers
A series of innovative, high-tech schemes, including an augmented reality project to support people who use sign language on train journeys, will be developed after winning a government-funded competition.