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FirstGroup signs NRCs for South Western Railway and TransPennine Express
FirstGroup has agreed with the Department for Transport two National Rail Contracts for the SWR and TPE train operating companies, with a primary term of two years.
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Rail Fares/Ticket Pricing
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Campaign for Better Transport launches new campaign to encourage use of UK public transport
The Way Forward campaign is calling on the UK government to encourage the use of public transport in order to ensure a green recovery from the COVID-19 pandemic.
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UK government establishes new public body to end fragmentation of UK railways
The UK government has announced the formation of a new public body, Great British Railways, which will bring the UK's railways under single, accountable national leadership.
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Global Railway Review Issue 2 2021
In this issue, we feature articles from leading industry experts on a vast range of topics including: the progress of the Hamburg/Bremen–Hanover rail project and its future opportunities; the value of Rail Freight Corridor ‘Amber’ to the overall network of RFCs; a Roundtable on the Future of Train Stations; and…
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UK Department for Transport delays rail fare rise until March 2021
The Department for Transport (DfT) will delay the normal annual January change to rail fares until 1 March 2021, offering a significant window for commuters who cannot work at home to purchase cheaper season tickets at the existing rate and allowing greater flexibility in uncertain times.
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UIC selects new OSDM platform for international rail ticket prices
OSDM is the new industry European-wide standard for ticket sales, reservations and prices distribution.
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Heathrow Express launches improved third-party ticketing platform
The technology enables third-party distributors to easily include Heathrow Express tickets within their booking platforms, provding an extra revenue stream for airline and travel industry partners and a seamless booking experience for customers.
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Deutsche Bahn announce partnership to improve seamless cross-European train travel
Deutsche Bahn will utilise innovative technology to make it possible for travellers to book their rail journey across multiple international rail inventories and distribution systems directly at railway stations.
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Heathrow Express announces greater ticket flexibility as part of its fully digital future
As the dedicated airport express service gears up for customers reviving their travel plans following the outbreak of COVID-19, Heathrow Express has announced greater ticket flexibility as part of a fully digital future.
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Get passengers back on board trains with better fares deals, says watchdog
Independent watchdog, Transport Focus, is calling on the UK government and train companies to work together to offer passengers better value for money deals to get them back onboard trains.
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Jeremy Acklam appointed as TfN’s new Integrated and Smart Travel Programme Director
Jeremy Acklam will play a lead role in driving forward Transport for the North's strategic vision for integrated and smart travel, including the delivery of flexi season tickets and contactless pay-as-you-go travel on rail.
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Transport Focus writes to Secretary of State for Transport calling for rail fares reform
In the wake of the COVID-19 pandemic, Transport Focus is urging the UK government to reform the fares and ticketing system to offer better value.
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New Electronic Ticket Control Database launched by UIC
The new Electronic Ticket Control Database (ETCD) will improve the ability of railway companies to issue and control rail passenger tickets across multiple countries and will increase security and help prevent fraud.
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UK government to implement emergency measures to support rail services
In addition to providing stability and certainty on key services and to rail staff, the UK government has issued ticket refund information for passengers during the COVID-19 crisis.
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Avanti West Coast: Focused on improving the passenger experience
In an interview with Global Railway Review, Richard Scott, Partnerships and Strategy Director for the West Coast Partnership, explains what Avanti West Coast will focus on, going forward, to deliver a better passenger experience.