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Industry-first connection between SNCF and SilverRail announced
An industry-first connection between SNCF and SilverRail has been announced.
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webinar
Orchestrated mobility: Mobile app solutions for seamless travel
26 September 2017 | By Axon Vibe
In this webinar, Axon Vibe will discuss how their smart mobile apps can prepare you for the future, create seamless passenger experience and provide opportunities for new sources of revenue...
news
moBiel launch new ticket vending machines from Scheidt & Bachmann
moBiel has successfully started the installation of approximately 100 new ticket vending machines in Bielefeld, Germany.
news
Virgin Trains customers can now bid for last minute first class upgrades
Virgin Trains customers can now bid on last minute upgrades for first class tickets on east coast services via upgrade app Seatfrog.
news
Plans to modernise customer service on the London Overground announced
London Overground’s operators, Transport for London (TfL) and Arriva Rail London (ARL), have announced plans to review and modernise customer service on London Overground.
article
How SJ is improving passenger experience one digital initiative at time
Jenny Gejke, Head of Digital Channel Development at SJ AB, goes into detail about the operator's busy spring whereby the company unveiled many digital initiatives from mobile payments, microchip implant ticketing and helpful new features via the operator’s app...
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Trainline partners with Leo Express in Central and Eastern Europe
Trainline has announced a partnership with Czech transport operator Leo Express.
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Trainline launches the UK’s first ever ticket price predictor
Trainline has launched the UK’s first ever train ticket price predictor though its app.
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South Western Railway begins operations
Rail passengers in London and the south of England will now be served by a new operator – South Western Railway (SWR).
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Campaigners call for a freeze on commuter rail fares
Campaigners are calling for a rail fares freeze as next year’s fares rise is announced.
article
The value in satisfying the passenger
With growing rail passenger numbers across Europe, Libor Lochman, Executive Director and Ilja Lorenzo Volpi, Head of Policy at the Community of European Railway and Infrastructure Companies (CER) both explore what the organisation’s members should do to ensure passengers are satisfied and how important, really, is the ‘passenger experience’?
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The future of mobile point of sale in rail
For Global Railway Review, Simon Pont, CEO of ECR Retail Systems, discusses the changes to payment technologies, specifically with mobile point of sale systems, and how the rail industry can fully utilise these new technologies to not only enhance passenger experience but to also drive business growth.
news
Amtrak and Lyft announce ridershare partnership
Amtrak, the US’s intercity rail service provider, and Lyft, the ridershare company, have announced they have partnered to help passengers get to where they’re going in a safe, comfortable and convenient way.
news
Ticketing improvement plans to reduce fare evasion in Massachusetts
Keolis Commuter Services (KCS) and the Massachusetts Bay Transport Authority (MBTA) have announced plans to improve the commuter rail’s ticket-checking system and reduce fare evasion.
article
IT2Rail: Transforming Real-Time Passenger Information and ticketing
Today’s rail transport in Europe is not attractive enough to customers, especially for the new ‘connected’ generation. In particular, rail lacks multi-modal and door-to-door travel offers and there is limited interoperability between booking systems. A central objective of Shift2Rail (a Joint Undertaking – a form of Public-Private Partnership within Horizon…