Northern installs 40 new Passenger Assist points
New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England.
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New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England.
Northern’s mobility scooter programme now includes eight more stations, ensuring greater accessibility for passengers with mobility aids across 179 stations in the North.
Editor, Elizabeth Jordan, speaks exclusively to the author of the Railway Industry Association's (RIA) latest report which was released this morning.
The Railway Industry Association (RIA) has published a new report showcasing how the supply chain is working to improve accessibility across the rail network.
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).
During the festive season with unpredictable weather and record passenger volumes, the barriers experienced by Disabled and older passengers, and anyone with access needs, can increase significantly. Emma Partlow, Director of Consumer Engagement and Policy, Transreport, explains that reducing barriers is something to address all year round, not just seasonally.
Northern has pledged to improve accessibility and passenger assistance reliability, focusing on staff training, technology use and enhanced support for disabled passengers, with progress monitored by the ORR.
A new report by Transport for All urges London to revamp its transport accessibility standards, calling for inclusive criteria like step-free access and availability of toilets to better serve disabled residents.
Metrolinx has completed major accessibility upgrades at Eglinton GO Station, enhancing convenience and inclusivity as part of the broader GO Expansion initiative to support growing transit demands.
The new ticket hall at Paddington Tube station offers direct, step-free access to the Bakerloo line for the first time, significantly improving accessibility and user experience at one of London’s busiest transport hubs.
The Community of Madrid is enhancing accessibility at Avenida de América Metro station with new lifts and infrastructure improvements, set for completion in early 2026.
TfL has begun design work to add step-free access to three London Underground stations and is assessing seven more, aiming for 50% of stations to be step-free by 2030.
Amtrak customers can now enjoy a more accessible and comfortable travel experience at both the Holdrege and Hastings stations, following nearly $10 million in improvements aimed at enhancing accessibility and comfort.
American operator Amtrak are currently celebrating key accessibility upgrades at Bay Area stations, funded federally.
Transport for the North (TfN) have launched a public survey in an attempt to make the stations in their region more accessible.