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TfL launches new priority seat design and urges passengers to be mindful of hidden disabilities
TfL introduces clearer priority seating across the network and encourages passengers to consider those with non-visible health conditions.
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Passengers With Reduced Mobility (PRM)
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In-Depth Focus: Rail Interior Design
As passenger needs evolve, rail interior design is moving far beyond comfort and aesthetics. Operators today are reimagining interiors to deliver a travel experience that is inclusive, sustainable, and powered by innovation.
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Northern installs 40 new Passenger Assist points
New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England.
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Northern expands mobility scooter programme to eight more train stations, improving accessibility across the network
Northern’s mobility scooter programme now includes eight more stations, ensuring greater accessibility for passengers with mobility aids across 179 stations in the North.
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“The Journey to Equality” Behind RIA’s latest report
Editor, Elizabeth Jordan, speaks exclusively to the author of the Railway Industry Association's (RIA) latest report which was released this morning.
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How rail suppliers are improving accessibility across the network
The Railway Industry Association (RIA) has published a new report showcasing how the supply chain is working to improve accessibility across the rail network.
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New passenger assistance technology launched across Japan
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).
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The accessibility technology dismantling barriers for disabled passengers
During the festive season with unpredictable weather and record passenger volumes, the barriers experienced by Disabled and older passengers, and anyone with access needs, can increase significantly. Emma Partlow, Director of Consumer Engagement and Policy, Transreport, explains that reducing barriers is something to address all year round, not just seasonally.
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Northern takes action to improve passenger assistance for disabled travellers
Northern has pledged to improve accessibility and passenger assistance reliability, focusing on staff training, technology use and enhanced support for disabled passengers, with progress monitored by the ORR.
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New report calls for overhaul of London’s transport accessibility standards
A new report by Transport for All urges London to revamp its transport accessibility standards, calling for inclusive criteria like step-free access and availability of toilets to better serve disabled residents.
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Metrolinx completes accessibility upgrades at Eglinton GO Station
Metrolinx has completed major accessibility upgrades at Eglinton GO Station, enhancing convenience and inclusivity as part of the broader GO Expansion initiative to support growing transit demands.
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TfL’s new ticket hall at Paddington Tube station opens with enhanced accessibility
The new ticket hall at Paddington Tube station offers direct, step-free access to the Bakerloo line for the first time, significantly improving accessibility and user experience at one of London’s busiest transport hubs.
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Madrid enhances accessibility with major upgrades at Avenida de América Metro Station
The Community of Madrid is enhancing accessibility at Avenida de América Metro station with new lifts and infrastructure improvements, set for completion in early 2026.
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TfL launches new phase of step-free access projects on London Underground
TfL has begun design work to add step-free access to three London Underground stations and is assessing seven more, aiming for 50% of stations to be step-free by 2030.
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Amtrak enhances accessibility at Holdrege and Hastings stations
Amtrak customers can now enjoy a more accessible and comfortable travel experience at both the Holdrege and Hastings stations, following nearly $10 million in improvements aimed at enhancing accessibility and comfort.
