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Bombardier Transportation receives TWINDEXX Vario order from Lower Saxony
An additional 14 TWINDEXX Vario double-deck coaches have been ordered from Bombardier Transportation for use in northwest Germany.
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Passenger Information Systems (PIS)
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Innovative solutions keep Metro Trains Melbourne rolling stock on track
Metro Trains Melbourne (Metro) is keeping its trains maintained to the highest standard to improve the experience for passengers, with the latest technical upgrades keeping fleets performing at their best.
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ORR insists that better passenger information is needed to drive industry change
The UK's Office of Rail and Road (ORR) has called for passengers to receive more effective advice and reassurance during disruption, with clear and reliable information.
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The link between perceived travel time and real-time information systems
Time - the world’s most precious commodity, and one we can’t create any more of. But just how precious is it? One way of thinking about it is in terms of opportunity cost — or what economists call 'the value of what you forgo by doing one thing and not…
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Southeastern becomes first UK TOC to share train load data directly with passengers
Southeastern, the train company running services into London and the South East, is the first in the UK to share train load data directly with passengers so they can understand carriage capacity before boarding services and social distance more effectively.
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New Thameslink information screens at St Pancras improve passenger experience
Thameslink passengers using St Pancras station will now benefit from clearer, more comprehensive information on seven new screens at the street-level entrance to the operator’s subterranean platforms.
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New LED passenger information screen on trial at London Waterloo station
On trial until December 2020, the high-definition colour screen will provide passengers with easy-to-understand up-to-the-minute journey information.
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UK DfT awards funding for new tech to revolutionise rail travel
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
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National Rail to notify passengers of busy trains and stations before beginning journey
The new system introduced by National Rail will help to enable social distancing and keep passengers safe while travelling.
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Keeping the human centric approach as the UK plans to reopen its railways
Tom Meacock, Client Director, Strategic Rail at Atkins, looks at the critical issues facing the rail sector as we look to the ‘new normal’ and how might we respond to them.
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The link between enhanced customer experience and increased rail travel
Modern technology offers the opportunity for train passengers to have access to customised services and up-to-date information to enhance the rail journey experience. However, findings show there is a lack of knowledge about which innovations and services are most important to rail travellers.
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Leveraging state-of-the-art technology to improve the efficiency of India’s rail network
After the United States, China and Russia, India has the fourth largest rail network in the world, which is now struggling to cope with rising passenger and freight demands. As Manoj Krishna Akhouri and Amit Kumar Jain from India’s Ministry of Railways’ Centre for Railway Information Systems (CRIS) explain, state-of-the-art technology…
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Alstom awarded Germany contract for supply of 30 Coradia Lint trains
Alstom's Coradia Lint regional trains have been ordered by Hessische Landesbahn for use on the Wetterau West-East subnetwork in Germany.
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Train station improvements leading to passenger positivity
In an interview with Global Railway Review, Sarah Higgins, Head of Stations at London Northwestern Railway, discusses the direct and indirect effects that train stations have on the passenger experience, and how London Northwestern Railway wants its stations to become places central to the communities they serve.