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Network Rail completes upgrade work to key Elizabeth line station
Romford station has been given an internal upgrade and refurbishment, including an improved entrance hall, ticket office and lift access to Elizabeth line platforms.
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Passenger Information Systems (PIS)
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What can contribute to an enhanced, elevated rail passenger experience?
Monika Singh, Product Manager for Passenger Experience (Engage Portal and OBIS products) at Nomad Digital, shares which key factors can help to develop a positive, elevated passenger experience on-board rail travel.
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On-board electronic paper technology for passenger information
Read how LEDATEL have supplied Koleje Dolnośląskie (KD) with on-board electronic paper technology for passenger information.
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Online commuter rail schedules to display seat availability for MBTA trains
The Massachusetts Bay Transportation Authority (MBTA) and Keolis Commuter Services have announced that online train schedules will now display typical ridership information for all trains.
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East Brandenburg rail network to receive 31 battery-electric trains
Niederbarnimer Eisenbahn (NEB) has ordered 31 two-car, battery-operated Mireo Plus B trains from Siemens Mobility for the Berlin-Brandenburg regional area.
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Order signed for more ‘Caravaggio’ trains for FERROVIENORD
FERROVIENORD and Hitachi Rail have signed the third supply agreement for 50 high capacity 'Caravaggio' regional trains as part of the Lombardy Region Plan for fleet renewal.
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Network Rail and GWR trial new enhanced passenger information service
Until November 2021, Network Rail and GWR are trialling a new passenger information service that provides enhanced travel information regarding train delays and disruptions.
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Heathrow Express launches new partnership with Google Maps
Heathrow Express has partnered with Google Maps, offering passengers fast access to tickets and information on travel times between central London and Heathrow Airport, using the Google Maps journey planner.
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Alpha Trains signs a long-term contract to lease 23 EMUs to Trans Regio
The leading European rolling stock lessor, Alpha Trains, has signed a long-term contract to lease 23 EMU trains to Trans Regio, a subsidiary of the Transdev Group.
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Empowering the passenger: “Forewarned is forearmed”
Here, Patrick McDougall, CEO of Nexus Alpha, provides thoughts on a number of topics, from how to improve customer information, how the industry reacted to COVID-19, through to sustainability and how solar powered passenger information signs can help train operators move towards net zero.
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Greater Manchester’s Hyde Central station installs new passenger information screens
Hyde Central station in Greater Manchester has installed new customer information and departure screens to deliver an easier and smoother experience for Northern passengers.
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Arriva launches new multi-modal travel app for EU passengers
Arriva has launched its first MaaS smart mobility app, ‘glimble’. The app enables passengers to plan, pay and ride with any public transport operator, shared transport, or micro-mobility provider.
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Trainline launches its personalised in-app train delay notifications
Trainline has introduced its latest update to the Trainline app, with automatic notifications to app customers if their booked journey is significantly delayed.
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Brightline Trains announces partnership to transform its passenger app
Brightline Trains, the only privately funded high-speed passenger rail system in the U.S., has appointed a software company to elevate its customer app with journey planning capabilities.
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Returning rail passengers welcomed back by upgraded train stations
Govia Thameslink Railway (GTR)’s multimillion-pound improvement programme promises returning Great Northern, Thameslink and Southern rail commuters a finer station and travel experience.