news
Customers to see new and improved information screens across Northern network
230 display screens are being installed at 93 stations across the Northern network to improve customer information.
List view / Grid view
Passenger Experience/Satisfaction
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South Western Railway upgrading waiting rooms across its network
Waiting rooms at 10 South Western Railway stations are to be revamped with new and improved features to help customers relax and work while on the network.
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One station, two terminals: development of Madrid’s Puerta de Atocha-Almudena Grandes and Chamartín-Clara Campoamor
Montserrat Rallo del Olmo, General Manager of Planning, Strategy and Projects at Adif, and Juan Pablo Villanueva Beltramini, General Manager of Construction for Adif and General Manager of Adif Alta Velocidad, detail the huge changes taking place at two of Madrid’s main train stations to increase their capacity in order…
news
Video: Avanti West Coast launches new accessibility communication channel
Avanti West Coast have launched the Travel Companion communication channel which aims to reassure and enable independent travel for disabled customers.
article
Roundtable: U.S. High-Speed Rail Developments
Moderated by Chris Brady, Vice-Chair, American Public Transportation Association (APTA) Committee on High-Speed and Intercity Passenger Rail, participants share their views on some of the key/pressing questions that the industry needs to address and aspects to understand about the major benefits of developing true high-speed rail in the United States.
video
The Icomera Way
The Icomera Way is what we do and how we do it, three elements which combine to give us our competitive edge: Our people, our platform, our scale.
article
In-Depth Focus: Train Interiors
Train interiors impact the passenger experience greatly. Operators aim to create a comfortable and welcoming ambience which offers comfortable seating, ample legroom, and modern amenities, considering factors such as lighting, temperature control, privacy, and the importance of on-board technology to provide a connected journey. As the contributors in this In-Depth…
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Global Railway Review Issue 1 2023
Packed full of exclusive content, including a Roundtable with topic experts of HOF and Safety Culture in Rail; Bogies & Wheelsets and Train Interiors In-Depth Focuses; Madrid train station developments; and much more!
news
Arriva Group wins new rail contract in the Netherlands
The win for rail services in the east of the Netherlands will strengthen its position as the largest privately operated regional train operator in the country.
news
ÖBB unveil modernisation plans for Summerau station
ÖBB have released plans for renovation work at Summerau station which includes raising platforms to enable stepless access to the train for passengers.
news
Northern see decrease in penalty fares issued since Gov fine increase
Northern have seen a 10% reduction in the number of penalty fares issued since the UK government increased the fine to £100.
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Q&A with Eurostar’s Matthieu Quyollet: An exciting new chapter
Matthieu Quyollet, Chief Business Development and Integration Officer for Eurostar, talks to Global Railway Review about the next chapter for the Eurostar Group brand, and what this means for sustainable travel in Europe.
news
Stadler will produce and deliver Norway’s new long-distance trains
Stadler have been awarded a contract to produce and deliver 17 new long-distance trains for Norske tog AS in 2024.
news
SWR to trial QR code technology to enhance passenger experience
Passengers who scan the QR codes onboard South Western Railway trains will quickly and conveniently be able to access real-time journey information.
whitepaper
The Connected Journey
Read this whitepaper to learn more about the trends and challenges shaping the future of public transport, and the role connectivity will play in achieving the industry’s overarching goals.