news
Amtrak completes upgrades at Selma-Smithfield Union Depot
American rail company Amtrak have completed an upgrade at Selma-Smithfield Union Depot, as part of their infrastructure development scheme.
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Passenger Experience/Satisfaction
news
American Express Global Business Travel gains licence to become direct UK rail retailer
The American Express Global Business Travel has gained a Travel Agent Licence (TAL) from the UK Rail Delivery Group (RDG).
news
RIA: Government should seize opportunity to grow passenger rail
The Railway Industry Association (RIA) have issued a reaction to the Steer consultancy report, urging the government to grow passenger rail.
news
Northern using AI to trial British Sign Language announcements on trains
The UK operator Northern have started using artificial intelligence (AI) to trial British Sign Language (BSL) on their trains.
article
In-Depth Focus: Rail Interiors
15 February 2024 | By
This Interiors In-Depth Focus delves into the world of rail interiors and how integral they are not only to safety and an operators’ image but the crucial aspect of customer experience and satisfaction.
news
COMMENT: London TravelWatch Chief Exec Michael Roberts
London TravelWatch Chief Executive Michael Roberts has issued a comment on the naming of the London Overground services by TfL.
article
Global Railway Review Issue 1 2024
14 February 2024 | By
Welcome to our first edition of 2024! This year marks a significant milestone for Global Railway Review as we proudly celebrate our 30th anniversary. In this issue of Global Railway Review we feature articles from industry experts on a range of topics from Freight Rail to changes to Regulations and…
video
Video Interview with Nomad Digital’s John Voyatzis
12 February 2024 | By
Global Railway Review's Emily Budgen caught up with Nomad Digital's Sales Director for North America, John Voyatzis, to discuss Nomad's vision for connected trains of the future and how they are developing their offering in the North American region.
article
Infographic: Transit Agency Survey – Open Loop Payments
Nearly 100 global transit agency decision makers report thoughts and findings on open loop payments.
news
Union Pacific named to Fortune list of most admired companies
The American railroad company Union Pacific have been named to Fortune magazine's list of most admired companies.
webinar
Is the Rail Industry ready for ‘Mag-stripe Zero’?
5 February 2024 | By Global Railway Review, sponsored by Vix Technology
Watch this webinar to hear from top industry ticketing experts as they discuss the opportunities, pros and cons of ‘mag-stripe zero’ and the impacts it could have on the wider rail industry.
news
Ambitious 2024 initiatives propel Amtrak ridership growth
American rail operating company Amtrak have published an innovative plan to further boost their ridership in 2024.
news
Northern appoints new chair for independent accessibility group
British train operator Northern have appointed Mark Cutter as the new chair of the independent accessibility group, NAUG.
news
CrossCountry customers urged to plan ahead of industrial action
CrossCountry customers have been urged to plan their journeys ahead of time, as the upcoming industrial action will affect rail journeys.
news
Penalty fares DOWN 20% in first year since government increased fine to £100, says Northern
Northern has seen a 20% drop in the number of penalty fares issued in the first year since the government increased the fine to £100.