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New passenger assistance technology launched across Japan
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).
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Passengers With Reduced Mobility (PRM)
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The accessibility technology dismantling barriers for disabled passengers
During the festive season with unpredictable weather and record passenger volumes, the barriers experienced by Disabled and older passengers, and anyone with access needs, can increase significantly. Emma Partlow, Director of Consumer Engagement and Policy, Transreport, explains that reducing barriers is something to address all year round, not just seasonally.
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Northern takes action to improve passenger assistance for disabled travellers
Northern has pledged to improve accessibility and passenger assistance reliability, focusing on staff training, technology use and enhanced support for disabled passengers, with progress monitored by the ORR.
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New report calls for overhaul of London’s transport accessibility standards
A new report by Transport for All urges London to revamp its transport accessibility standards, calling for inclusive criteria like step-free access and availability of toilets to better serve disabled residents.
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Metrolinx completes accessibility upgrades at Eglinton GO Station
Metrolinx has completed major accessibility upgrades at Eglinton GO Station, enhancing convenience and inclusivity as part of the broader GO Expansion initiative to support growing transit demands.
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TfL’s new ticket hall at Paddington Tube station opens with enhanced accessibility
The new ticket hall at Paddington Tube station offers direct, step-free access to the Bakerloo line for the first time, significantly improving accessibility and user experience at one of London’s busiest transport hubs.
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Madrid enhances accessibility with major upgrades at Avenida de América Metro Station
The Community of Madrid is enhancing accessibility at Avenida de América Metro station with new lifts and infrastructure improvements, set for completion in early 2026.
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TfL launches new phase of step-free access projects on London Underground
TfL has begun design work to add step-free access to three London Underground stations and is assessing seven more, aiming for 50% of stations to be step-free by 2030.
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Amtrak enhances accessibility at Holdrege and Hastings stations
Amtrak customers can now enjoy a more accessible and comfortable travel experience at both the Holdrege and Hastings stations, following nearly $10 million in improvements aimed at enhancing accessibility and comfort.
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Amtrak celebrates accessibility upgrades at Bay Area stations
American operator Amtrak are currently celebrating key accessibility upgrades at Bay Area stations, funded federally.
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Transport for the North launch public survey for accessible stations
Transport for the North (TfN) have launched a public survey in an attempt to make the stations in their region more accessible.
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TPE installs new accessible seating at Hull Paragon
TransPennine Express (TPE) have installed new accessible seating at their Hull Paragon station.
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Makaton information panels installed at Northern’s Cumbria stations
Northern have introduced Makaton information boards for customers, detailing sites and features of the local area.
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Network Rail partners with local steel developer for accessibility projects
Network Rail have partnered with a local steel company, M&S Engineering, to complete accessibility upgrades.
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OFF THE RAILS: Worldline’s Martin Howell
This week's 'Off the Rails' features Worldline's Martin Howell, who I interviewed at Transport Ticketing Global 2024, earlier this month.