Episode 2: are Britain’s rail passengers getting the best deal?
Posted: 27 November 2019 | Global Railway Review | No comments yet
Anthony Smith, Chief Executive of Transport Focus speaks to Global Railway Review’s Editor, Craig Waters, about what Britain’s railways do best, how the industry needs to change, the use of innovative technology, and are Britain’s rail passengers getting the best deal?
Transport Focus’ mission is to ensure rail passengers get the best deal. Through conducting evidence-based research, Transport Focus is helping to make recommendations for change within the industry, and can prove that passengers want to see improvements to their rail services, they want a clear sense of strategic direction, and they also want a sense that there is ‘someone’ in charge.
Related topics
Digitalisation, Infrastructure Developments, Multimodality, Operational Performance, Passenger Experience/Satisfaction, Rail Fares/Ticket Pricing, Regulation & Legislation, Smart/Contactless Ticketing