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As the dedicated airport express service gears up for customers…
As the dedicated airport express service gears up for customers reviving their travel plans following the outbreak of COVID-19, Heathrow Express has announced greater ticket flexibility as part of a fully digital future.
The specially converted Class 387 trains will replace the current…
The specially converted Class 387 trains will replace the current Class 332 fleet to make the 15 minute journey between London Paddington and Heathrow Central.
Among Heathrow Express' top rated areas was overall passenger satisfaction…
Among Heathrow Express' top rated areas was overall passenger satisfaction and value for money, following efforts to improve service and ticket pricing.
The survey's results show that overall passenger satisfaction has increased,…
The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
The certification proves that the Wi-Fi system installed on the…
The certification proves that the Wi-Fi system installed on the Heathrow Express is keeping passengers safe from inappropriate content.
Half of all pay-as-you-go journeys across London are regularly made…
Half of all pay-as-you-go journeys across London are regularly made using a contactless card or mobile device. Now the 17,000 passengers that use the Heathrow Express each day will have the same option for a quick and easy payment method.
The Heathrow Express service received the best-in-UK rating for overall…
The Heathrow Express service received the best-in-UK rating for overall satisfaction, punctuality/reliability and speed.
This installation of ETCS will be the first time that…
This installation of ETCS will be the first time that digital signalling has been installed on an existing fleet of electric passenger trains.
