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Rail companies across England increase services to support the end of lockdown
As England steps out of lockdown and begins to return to normality, rail companies across the country are working to ensure passenger and staff safety.
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ScotRail to move to Scottish Government ownership in 2022
It has been announced that ScotRail services will be provided within Scottish Government ownership from the expiry of the current ScotRail franchise, currently expected in March 2022.
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UK Department for Transport delays rail fare rise until March 2021
The Department for Transport (DfT) will delay the normal annual January change to rail fares until 1 March 2021, offering a significant window for commuters who cannot work at home to purchase cheaper season tickets at the existing rate and allowing greater flexibility in uncertain times.
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Only 37 per cent of eligible delay repay passengers claiming refunds in UK
Transport Focus has outlined that improved reliability and a simpler delay repay claims process can help increase confidence in the railway.
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TfW and Network Rail introduce new technology to limit impact of autumnal weather
Two new solutions - Automated Intelligent Video Review cameras and plasma technology - have been introduced on the TfW network to combat the challenges of autumn weather in the UK.
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270 trains to benefit from £55 million modernisation programme
GTR and Porterbrook’s Project Aurora will see the fleet updated to include real-time passenger information, charging points and performance monitoring technology for improved reliability.
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Get passengers back on board trains with better fares deals, says watchdog
Independent watchdog, Transport Focus, is calling on the UK government and train companies to work together to offer passengers better value for money deals to get them back onboard trains.
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New investment announced to improve mobile connectivity across UK rail
The UK government has dedicated £200,000 to develop better mobile connectivity for passengers when travelling across the UK rail network.
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Transport Focus writes to Secretary of State for Transport calling for rail fares reform
In the wake of the COVID-19 pandemic, Transport Focus is urging the UK government to reform the fares and ticketing system to offer better value.
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Grand Central once again named as Britain’s best train operator
Yorkshire-based train company, Grand Central, has been rated the passengers’ favourite in a national survey of rail users.
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Chiltern Railways named best operator between London and West Midlands and Oxford
Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS) from Transport Focus.
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Northern leaders call for commitment to post-COVID-19 rail operations
Leaders across the North of England have highlighted the importance of restoring passenger confidence in rail in order to ensure post-COVID-19 stability.
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Face coverings to become mandatory on public transport in England
The Department for Transport (DfT) has announced that from 15 June 2020, it will be mandatory for passengers to wear face coverings when using public transport in England.
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Survey reveals UK passengers want social distancing enforced on public transport after lockdown
Independent watchdog Transport Focus is calling for reassurances for passengers as 62 per cent say they wouldn’t feel comfortable using public transport unless social distancing is in place.
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Southeastern confirms awarding of DfT Direct Award Contract
The new Direct Award Contract has been awarded by the Department for Transport to Govia for the continued operation of the Southeastern franchise.