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Quieter train journeys are set to become the norm after the UK government has announced it will identify and remove repetitive and unnecessary on-board announcements on trains in England.
Results of a Transport Focus study of two projects between February and June 2021 has found that rail operators found it more difficult to notify passengers of engineering works during the COVID-19 pandemic.
Until November 2021, Network Rail and GWR are trialling a new passenger information service that provides enhanced travel information regarding train delays and disruptions.
Results from the new Transport Focus survey reveal that almost nine in 10 rail passengers across Great Britain were satisfied with their last journey.
For rail services in and around Manchester, a new timetable has been approved to start in December 2022, mainly focusing on improving rail service performance to provide a reliable passenger journey.
As customers return to using Scotland’s Railway, ScotRail amidst a public consultation, is unveiling plans for the release of new timetables from May 2022, showing that it is ‘Fit for The Future’.
South Western Railway (SWR) has announced the launch of Assisted Boarding Points, the rail industry’s first assistance service for passengers, allowing for a far more efficient travel experience.
The Department for Transport (DfT) has unveiled a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains after the pandemic.
A survey from Transport Focus has revealed that passengers prefer modern white-on-black information displays rather than the traditional orange-on-black dot matrix boards.
The project to replace the over 40-year-old tracks and track layout on the 1.5 mile approach into London King's Cross station has been completed.
The UK government has announced a £401 million investment to give passengers and freight operators across the North and Midlands faster, greener and more reliable rail services.
The UK government has announced the formation of a new public body, Great British Railways, which will bring the UK's railways under single, accountable national leadership.
The Alert Me by Messenger technology provides rail passengers with the available transport options and information regarding disruption and crowding.
With new data showing that nine in 10 people would find it useful to have information on how busy services are, Transport Focus has called for transport operators to provide better information about the space available on board their services.
In the next instalment of Global Railway Review’s exclusive series, Greater Anglia reflects on 2020 and the impact of the pandemic on its business, as well as highlighting three employees who have dedicated the last 12 months to keeping passengers safe, informed and moving.
