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From May 2021, Virgin plans to operate customer-focused services which will offer free Wi-Fi and entertainment, a seat guarantee, automatic compensation for delays, and the cheapest fares available.
As part of a new 'passenger first' initiative at Network Rail, the new Managing Directors are hoped to drive the change throughout the company.
Following the failure of the current franchise, rail services on the East Coast Main Line are being brought back under government control…
31 October 2013 | By Department for Transport
The government is investing £3.25 million in modernising ‘touch in – touch out’ ticketing technology for rail passengers...
30 September 2013 | By Stagecoach
Eight accolades recognising community initiatives across East Midlands Trains and South West Trains...
