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Northern win national customer award for approach to accessible rail travel
Northern has won a national customer experience award for its unique approach to improving accessibility on trains and at stations.
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Work begins to build an Assisted Travel Lounge at Manchester Piccadilly
Network Rail is investing £800,000 to create an inclusive and accessible Assisted Travel Lounge for disabled passengers at Manchester Piccadilly station.
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Delivering better reliability with improved data analytics
With passengers returning to UK rail, Ben Ackroyd, Chief Operating Officer at Porterbrook, explores how the increased use of data analytics will be key in delivering better reliability and will play a huge part in retaining passenger growth.
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Looking ahead to Digital Rail 2022 – a Global Railway Review event
On 7 and 8 November 2022, Global Railway Review will host our Digital Rail event; this year taking place in-person at London’s Twickenham Stadium. Industry experts and supporters of rail’s digital transformation – from the likes of Network Rail, SNCF Réseau, SBB, Green Cargo and the UIC – will all…
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Northern celebrate 1st anniversary of Neville Hill TrainCare Centre takeover
Northern became the sole operator of the Neville Hill TrainCare Centre on 17 October 2021 and have since transformed the depot.
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Fleet of specialist trains and drones to keep UK rail routes clear of leaves in Autumn
Aerial drones and specialist trains will be used to wash leaf debris from UK main lines during the Autumn.
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Meet this Digital Rail 2022 speaker: Marc Silverwood, Northern
Marc Silverwood, Digital Trains System Manager at Northern, is speaking at Digital Rail 2022 and is looking forward to meeting you. Watch this short video to find out more.
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Northern clamps down on ticketless travel between Leeds and York
Northern have issued more than 100 penalty fines following a clampdown on fare evasion between Leeds and York.
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£9.5m platform extensions for passengers in Cumbria
The £9.5 million investment to extend platforms in Cumbria, alongside Northern’s planned roll out of longer trains, will increase capacity for passengers.
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Northern to offer ‘through tickets’ for rail passengers in Blackpool
Northern, in partnership with Blackpool Transport, will offer rail passengers ‘through tickets’ that will also cover bus and tram journeys in Blackpool.
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Northern employees begin training to spot vulnerable passengers
Northern have started to train their workforce on how to spot vulnerable passengers and how to have the confidence to intervene.
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Northern’s fleet to be equipped with technology made famous by NASA
Northern have revealed the details of the new LIDAR scanning technology that will make journeys on its railways safer and more efficient.
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Northern’s Class 333 trains the latest to undergo digital upgrades
Northern’s programme of digital upgrades has continued with its Class 333 trains becoming the latest to offer an improved experience to customers.
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Northern recognised with ‘Gold Standard’ from Investors in People
Investors in People have assessed Northern to be one of the best performing people organisations in Britain.
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Network Rail announce £145m reliability upgrade on Hope Valley railway line
Network Rail have announced that rail reliability upgrade work on Hope Valley railway line will begin on 29 May 2022.