UK rail regulator calls for improvements to information communication with passengers
Despite improvements in recent years, the UK rail industry still needs to make significant changes to its provision of information to passengers, says ORR.
List view / Grid view
Network Rail own, operate and develop Britain’s railway infrastructure; that’s 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. Network Rail also runs 20 of Britain’s largest stations. Here follows our content related to Network Rail.
Despite improvements in recent years, the UK rail industry still needs to make significant changes to its provision of information to passengers, says ORR.
The lack of bins on trains limits recycling options, despite a survey showing that 82 per cent of passengers would choose to recycle.
Following the launch of the initiative at four other major stations in Britain in December 2019, London Liverpool Street is the latest station to offer passengers with hidden disabilities a discreet way to ask for extra help while making their journeys.
The 2019 National Rail Passenger Survey from Transport Focus puts St Pancras International top, while other stations across the Southern region also see an increase in passenger satisfaction.
Fugro's RILA technology has been utilised by Network Rail since 2013 and has officially gained approval for use in platform gauging.
The ORR's study will focus on the level of competition for the delivery of significant signalling projects in a bid to limit Network Rail's spend on signalling.
Following its best performance year in 2019, Merseyrail has been named the most punctual rail operator for the second year in a row.
The line is currently the only one connecting Cornwall and Devon with the rest of the UK and needs to be better protected from cliff falls, land slips and damage caused by extreme weather.
17 January 2020 | By Sensonic
This Webinar explored the latest technology and solutions available to the rail industry to deliver next generation track maintenance activities.
Following an order for 111 new electric trains from Bombardier, the first train will undergo tests on the Greater Anglia network before entering operation.
Following a year of interviews, we look back at the highlights and common themes of what was learnt and discussed by the women of the industry.
Stations at Waterloo, Victoria and London Bridge have all increased their efforts to better the customer experience by making significant improvements.
The plan outlines Network Rail's recognition of the importance of small and medium enterprises and its intention to work closer with them.
Loram UK will be responsible for five years of maintenance on the New Measurement Train, representing approximately £8 million of investment.
The partnership will see EIC help the infrastructure manager explore a range of solutions to help improve the reliability of its electrical network.