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Nigel Holness brings with him over 30 years’ rail industry experience and has worked at Board and senior executive level in a range of roles including Interim Managing Director for London Underground and Programme Director and Deputy Managing Director at MTR Crossrail (now MTR Elizabeth Line).
For our ‘Improving Rail’s Environmental Impact’ series, Jeremy Long, Chief Executive Officer - European Business of MTR Corporation, discusses increased passenger awareness of sustainable travel and how this culture shift is resulting in more people choosing to travel by rail, compared to other modes of transportation.
Developing a recruitment strategy that includes, or focuses on, improving the diversity of a workforce is excellent – in theory. However, words are simple. Putting these strategies into action can be a little more complicated, especially in the rail sector where we are dominated by a white male workforce and,…
When the rail industry discusses what a diverse workforce means, it is most commonly categorised by having a significant representation of women and individuals from BAME communities. However, it is rare for companies to consider, measure or actively pursue the less-talked-about aspects of diverse audiences.
Caroline Field, Customer Information Manager at MTR Crossrail, and Jonathan James, Head of Contracts at MTR Crossrail, discuss their experience of Japanese railways, highlighting lessons that the UK rail sector could learn.
When MTR Crossrail was planning one of the largest recruitment campaigns seen in the rail industry’s recent history, with over 450 trainee train drivers to be recruited to operate the 60-mile Elizabeth Line and 155 customer experience assistants to work within the 10 new stations, the firm knew they could…
MTR Crossrail and ASLEF have created a culture that cultivates a business partner relationship between the two organisations, and their ongoing commitment to this process is being driven from the top. MTR Crossrail HR Director, Alison Bell, and ASLEF District Organiser, Nigel Gibson, explain this cutting-edge partnership, how the past…
