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Grand Central is set to launch Blackpool service from spring 2020
Grand Central's plans for new Blackpool to London route in 2020 have been confirmed and are expected to facilitate a in major boost for the local economy.
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2019 offers technology that could improve passenger experience across UK rail
Passengers may soon be able to find out which carriages have available seats, and if the toilets are operational and vacant, before they board the train.
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One in four UK train companies found to be wrongly advising passengers
An undercover investigation run by Which? found train company staff are failing to correctly advise passengers that have been delayed and are owed compensation…
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Rolling Stock Developments In-Depth Focus 2018
The rail sector is changing at rapid pace with numerous innovative digital technologies now playing a crucial role in how tracks are run and maintained. Among these modern infrastructure changes, the development of rolling stock should not be overlooked – the comfort and performance of trains is just as important…
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Grand Central Railway begins £9 million Adelante train renovation
The refurbishment programme, once completed, will improve passenger satisfaction with more comfortable and luxurious trains; encouraging more riders to use the rail network…
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Grand Central Rail releases new e-ticketing service
Grand Central Rail, which provides a direct train service from London to Yorkshire and the North East, has released a new e-ticketing service.
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Senior industry figures form supervisory board for East Coast Main Line
Railway companies running the East Coast Main Line (ECML) have united to form a dedicated Route Supervisory Board. The board will ensure that a single voice represents customers, holds the rail industry to account and ensures the different elements work together to drive improvements.
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Grand Central named Britain’s best value train company for 5th year in a row
Grand Central Railway has been revealed as Britain’s best value long-distance train operator for the fifth year in a row by the National Rail Passenger Survey.
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Top signalling technology Class 180 train delivered to Grand Central
Angel Trains Ltd has delivered the first UK Designated Body (DeBo) certified Class 180 train fitted with the new European Train Control System (ETCS) to Grand Central in readiness for the introduction of the digital signalling system on the East Coast Mainline.
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Grand Central Rail is investing in its Yorkshire stations
9 March 2017 | By Grand Central Railway
To help make stations a friendlier and safer environment, train operator Grand Central Rail is investing in its fleet and the community in 2017 to improve the capacity and comfort of its services.
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Grand Central Railway tops Spring 2016 National Rail Passenger Survey
30 June 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
Grand Central Railway has been voted as Britain's highest rated long distance train operator for customer satisfaction in the Spring 2016 National Rail Passenger Survey.
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ORR approves new Open Access direct rail service between Blackpool and London
7 August 2015 | By Katie Sadler, Digital Content Producer, Global Railway Review
The Office of Rail Regulation (ORR) has approved an application for a new Open Access direct passenger rail service between Blackpool and London.
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Figures reveal 94 percent satisfaction for Grand Central Railway
26 June 2015 | By Katie Sadler, Digital Content Producer, Global Railway Review
The Passenger Focus Spring 2015 National Rail Passenger Survey revealed a positive response for Grand Central Railway despite an overall drop in country-wide passenger satisfaction.
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Passengers put Grand Central Rail in first place
28 January 2015 | By Grayling
Grand Central Railway has once again been revealed as Britain's highest-rated long distance train operator for customer satisfaction...
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Grand Central top for passenger satisfaction
26 January 2012 | By Rail Positive Relations
Figures released reveal that 95% of Grand Central passengers were satisfied with the company’s services...