New guidance aims to improve reliability of assistance for disabled passengers
Stephen Brookes MBE, states how the new ORR protocol will go a long way in assuring disabled people that their needs are being properly understood and delivered.
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Govia Thameslink Railway (GTR) is a train operating company, operating the Thameslink, Southern and Great Northern rail franchise in England. Within the franchise, GTR runs the Thameslink, Great Northern, Southern and Gatwick Express airport services.
Stephen Brookes MBE, states how the new ORR protocol will go a long way in assuring disabled people that their needs are being properly understood and delivered.
GTR and Porterbrook’s Project Aurora will see the fleet updated to include real-time passenger information, charging points and performance monitoring technology for improved reliability.
On annual World Suicide Prevention Day, Govia Thameslink Railway (GTR) has unveiled 'Affirmation Art’ clusters across some of its busiest stations to raise awareness of the company’s ongoing support and understanding to those who may be feeling vulnerable.
On World Electric Vehicle (EV) Day, Govia Thameslink Railway (GTR) - the UK’s biggest rail franchise - has opened a dedicated EV charging hub at Hatfield Station to meet the increasing consumer demand for electric vehicles.
Steve White, COO and Deputy CEO of Govia Thameslink Railway (GTR), looks at how the UK’s biggest rail franchise had to modify its operations to support colleagues, society and passengers through the COVID-19 pandemic.
This issue takes a look at South Africa’s complex signalling modernisation programme, the next steps in standardisation of data exchanges between TMS and trains, GTR's passenger-centric response to the challenges of COVID-19, plus our 'Decarbonising Rail', 'High-Speed Rail Development' and 'Rail: Thinking Long-Term' In-Depth Focuses.
The new platform and track at Stevenage station will improve the reliability of Great Northern, Thameslink and London North Eastern Railway services.
By introducing the Amazon Hub Lockers across its network, Govia Thameslink Railway adds another layer of convenience for its passengers.
Thameslink passengers using St Pancras station will now benefit from clearer, more comprehensive information on seven new screens at the street-level entrance to the operator’s subterranean platforms.
To help ease passenger concerns, Govia Thameslink Railway (GTR) the team behind operating Southern, Thameslink and Great Northern services, have shared their top 10 tips for travelling on trains, as COVID-19 travel restrictions start to ease.
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
In the first instalment of our Train Operating Companies (TOCs) Management Series, Tom Moran, Managing Director of Thameslink and Great Northern - part of the Govia Thameslink Railway (GTR) franchise - discusses how he plans to steer the business through the next phases of the COVID-19 crisis, the importance of…
The new technology, supplied by Siemens Mobility, will work to monitor social distancing on Thameslink and Great Northern trains.
The introduction of the virucide is the newest measure implemented as part of Govia Thameslink Railway's enhanced COVID-19 cleaning regime.
The transformation included renovations within four stations along the Northern City Line, as well as cleaning and renewal of tracks.