TransPennine Express is first UK TOC to use WhatsApp for customer service
The popular social media platform means customers now have an additional customer service channel to communicate with the operator.
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Rail News
MoU between Etihad Rail and ZonesCorp establishes new railway logistics facility
The agreement was signed by Shadi Malak, CEO of Etihad Rail, and Saeed Eisa Mohammed Al Khyeli, Director-General of ZonesCorp.
Union Pacific reports Positive Train Control progress
Union Pacific and freight and passenger railroads will continue working together to safely implement PTC on the remaining 4,000 required route miles.
DfT seeks passenger views on bid to extend pay-as-you-go across rail network
The consultation feedback in the southeast will be used when considering how to implement PAYG more widely across other urban or commuter areas.
European Commission prohibits combination of Siemens and Alstom
The two companies believed merging would have created a European player with the ability to cope with growing competition from non-EU companies.
HS2 confirms London Euston and Old Oak Common construction teams
HS2 Ltd names the construction teams that will deliver the project’s London terminus and its west London super-hub at Old Oak Common.
Etihad Rail unveils its new strategy and brand identity
The new strategy reflects the company’s aspirations to act as a catalyst for economic growth and provide a safe and reliable means of transportation.
Bangladesh Railways and Progress Rail sign locomotive contract
Progress Rail has signed a contract with Bangladesh Railways to supply 40 EMD GT42ACL broad gauge locomotives, equipped with the latest locomotive technology. These will be the first broad gauge locomotives the company has supplied to Bangladesh.
ARA requests support for congestion-reducing rail options
Australia’s population growth is making rail transport an essential component of addressing the country’s growing public transport and freight needs.
HS2 reveals design images for Old Oak Common station
The new super-hub is set to be the best-connected rail station in the UK with connections to Elizabeth line into central London and Heathrow Airport and HS2 services to the midlands, Scotland and the North.
Texas Central chooses environmental partner to work along high-speed route
Texas Central, the developers of the high-speed train line that will connect North Texas, the Brazos Valley and Houston, have named Resource Environmental Solutions (RES) as the project’s provider of ecological mitigation services to help protect and enhance natural ecosystems and the environment throughout construction and operations.
Exploring the five digital challenges that transport groups face
There are many challenges that companies face when trying to maximise the value of new digital technology. Increasingly important and common themes include cyber-security, fraud and platform scaling. However, these are familiar topics in many industries; there are some considerations that are more specific to transport groups, which can make a…
Czech Republic’s national railway operator reports highest transport output since 1994
The year 2018 was extremely successful for České dráhy, whose services were used by the largest number of customers reported in the last 10 years.
Hitachi Rail announces changes to senior leadership team
Two appointments have been made within Hitachi Ltd, both of which will be effective from 1 April 2019.
Railways could further benefit the environment, says new report
The UIC has participated in the IEA ‘Future of Rail’ report in New Delhi, which includes a central focus on India, where rail is the dominant mode of transport.
