Heathrow Express appoints two new commercial team members

New Business Development Manager Mark Eastwood brings a wealth of global travel and transportation experience, having cut his teeth commercially and operationally overseas in Europe and the Middle East with IAG, developed and implemented loyalty schemes for the aviation sector at AVIOS, and most recently led frontline teams with Virgin Atlantic. Mark’s focus will be working to increase third party sales, drive new and existing commercial partnerships, and promoting the benefits of the recent technology and API developments.

Mark Eastwood

Mark said: “I’m delighted to join Heathrow Express at a time when they are adapting their technology, focusing on growing their diverse range of partners, and enhancing the customer experience. There are key goals and opportunities ahead, many of which will benefit those looking for a fast, and sustainable transfer from London to Heathrow Airport.”

Nicolette Miller takes on the role of Partnership Marketing Manager with a focus on building the brand by driving relationships with a variety of airline, hotel, sponsorship and retail partners. Nicolette brings a wealth of experience from across a wide range of corporate sectors, both on agency and client side including her most recent role with Royal Bank of Scotland ensuring that she will bring invaluable expertise from outside the travel industry.”

Nicolette Miller

Nicolette said: “What really interested me about the opportunity with Heathrow Express was the prospect of bringing my previous campaign and partnership marketing expertise to the travel industry, and supporting Heathrow Express in their goal to offer the best airport transfer service in the world. There are massive opportunities with regards to the projects we are working on, which we believe will have a fantastic impact on business delivery.”

Heathrow Express is a non-stop train service between Paddington station and Heathrow. With its electric trains taking 15 minutes, it is the fastest, most reliable and sustainable way to travel to and from Britain’s hub airport.