Northern clamps down on fare evasion between Doncaster and Leeds
Posted: 22 April 2022 | Elliot Robinson (Editorial Assistant - Global Railway Review) | No comments yet
Northern have completed a four week-long period of action tackling fare evasion on services between Doncaster and Leeds.
Credit: Northern
Train operator, Northern, has completed a month-long period of action tackling fare evasion on services between Doncaster and Leeds. The route was chosen as it had the highest number of attempted fare evasion incidents across all of Northern’s 470-managed stations in the past twelve months.
During the four-week campaign, 570 fare evasion incidents were recorded, and 352 penalty fares issued. Revenue protection teams believe they have now more than halved the number of incidents that would otherwise be recorded on the route, which takes 45 minutes and calls at Bentley, Adwick, South Elmsall, Fitzwilliam, Sandal & Agbrigg, Wakefield Westgate and Outwood.
“Customers have a duty to buy a ticket for travel before they board a train, and while the overwhelming majority of them do so, there are certain routes, like Doncaster to Leeds, where we know some passengers routinely do not buy a ticket and attempt to evade our conductors and ticket sales staff,” Tony Baxter, Regional Director for Northern, said. “This is unfair to the fare paying passengers of Doncaster, and taxpayers at large, who are effectively subsidising the cost of travel for those who do not buy a ticket. Through this period of action, we hope we have hit home the necessity of buying a ticket before boarding one of our trains, and the consequences of not doing so.”
Northern is the second largest train operator in the UK. They provide nearly 2,000 local and regional services every day to more than 500 stations across the North of England. In total, more than 100 million passenger journeys are made on the network each year. Northern has invested in the largest network of ticket infrastructure of any train operator in the country. Customers can buy tickets from Northern’s app, website, ticket offices or one of more than 600 ticket machines across the network.
Related topics
Passenger Experience/Satisfaction, Rail Fares/Ticket Pricing, Security & Crime Management