Translink releases new employee communications app

Credit: Translink

With over 4,000 employees working across multiple locations and business areas such as: rail, bus, engineering and support teams, communication and information sharing is an essential business requirement for the organisation. Due to the additional challenges presented to Translink by the COVID-19 pandemic, it was highly crucial for the company to be able to easily liaise and provide essential information to all employees.

The Translink ‘Spirit’ app is in partnership with the employee communication business Thrive.App, allowing Translink to transform internal communications and assist in developing and managing an easy-to-use employee app.

Chris Conway, Group Chief Executive of Translink commented: “We have worked hard to transform how we communicate across the organisation.  All our employees can now easily access the information they need to support them in their role, and there’s increased understanding and awareness of what’s happening in all areas of the business – this has been particularly important as we worked through the COVID-19 crisis.”

“We have worked closely with our partner Thrive.App, who had the right experience to help us deliver this app for our business. The team has really taken a proactive approach in helping us launch with success. By working in partnership with Thrive.App we have been able to extend our app beyond communications and engagement, to streamlining some of our internal processes. We are now able to share rotas and scheduling updates with our train drivers and we are continuously adding other new elements to the app. Thrive.App continues to help with new ways for us to embed the app across our organisation and increase usage,” added Chris. 

James Scott, CEO and Co-Founder of Thrive said: “It’s great to work alongside Translink as their trusted employee app partner. We are delighted to see the ‘Spirit’ app being embedded into their organisation to bring everyone together. The ‘Spirit’ app is providing a more efficient way of sharing the information that the Translink teams need to make their jobs a little easier, for instance, rotas and timetable changes. The app is also sharing important updates in real-time, latest news and lifting spirits of the team with more personalised content and social interactions. 

“Our goal is to help organisations in shifting their communications from traditional methods such as: printed newsletters, notice boards and team briefings, to instant, modern, secure apps and we are delighted to help Translink achieve this and more.”