London Paddington Station improves passenger facilities with installation of Wi-Fi

Credit: Network Rail

Passengers will now be connected better than ever thanks to the launch of free, fast and unlimited Wi-Fi at London Paddington Station.

The new service, which launched at London Paddington Station on 1 February 2021, is a key part of Network Rail’s efforts to improve facilities for passengers at its stations, with plans for free Wi-Fi to be available in all of Network Rail’s major stations by the end of 2021, including Bristol Temple Meads Station in the spring of 2021 and Reading Station in the winter of 2021.

London Paddington Station follows in the footsteps of Victoria, Euston and London Bridge stations, which have already introduced this new service.

The Wi-Fi uses the latest technology and will benefit passengers by offering unlimited browsing, seamless connectivity and single sign-on at all Wi-Fi-enabled stations, allowing passengers to stay connected throughout their journey.

It can also be used on multiple devices and is ‘Friendly Wi-Fi’ certified, too, which means that it has met the UK government’s safe filtering standards for public Wi-Fi and is child friendly.

This new service is the latest initiative by Network Rail as part of the continued transformation and improvements at London Paddington Station for the benefit of its passengers.

Over the past 18 months, a number of enhancements have already been made, including making the public toilets free to use; the provision of a water bottle refill station; additional and improved seating areas, including wireless charging points; and additional passenger information boards, providing clearer breakdowns of their journey times, local area information and station facilities information.

Susan Evans, Network Rail’s Head of Stations and Passenger Experience, said: “We are delighted to be introducing free Wi-Fi at London Paddington Station. We are continually striving to identify ways to ensure that our passengers have the best possible experience when in our stations, and boosting our passengers’ ability to remain digitally connected is the latest example of these efforts. It is understandably much quieter in the stations and on the trains currently, but we are continuing to make improvements for the benefit of our passengers and look forward to welcoming back passengers to a safe, reliable, efficient and, now, digitally better connected railway.”