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Crucial to a great performing rail organisation is the well-being of the workforce behind the service. Whether front-line staff, train drivers, track workers, engineers, technicians or top-level management, having a safe, motivated and skilled workforce is imperative for an organisation working in the rail sector.
What are the trends and challenges facing rail’s workforce and how is the industry moving forward to support and develop its employees?
For the latest instalment of ‘The people behind the wheel’ series, Rachel Geliamassi, Customer Service Director at Great Western Railway, spoke to Global Railway Review’s Halimah Haque about her journey into the rail industry, highlighting her passion for customer service and the pivotal role of human connection in transport.
To mark World Suicide Prevention Day 2024, Great Northern station assistant Wendy Davidson shares her experience of a life-saving intervention that highlights the importance of vigilance and training in preventing crises.
Alstom has introduced a pioneering UK maternity and adoption policy offering full pay for up to 12 months, reinforcing its commitment to gender equality and supporting female retention in the workforce.
Govia Thameslink Railway has appointed John Gerrard as its new Chief Finance Officer, effective November 2024, succeeding Ralph Pidlsey, who is retiring after supporting GTR's post-pandemic recovery.
KONUX has appointed Andreas Koenig as its new CEO, bringing his extensive experience in the technology sector to lead the AI-driven railway solutions company into its next phase of global growth.
Kerry Phillipson, Retail Project Manager at Arriva UK Trains, speaks to Global Railway Review's Halimah Haque about the transformative potential of generative artificial intelligence within the rail sector, with a key focus on enhancing information to improve customer interactions.
For the latest instalment of Global Railway Review’s ‘The people behind the wheel’ series, Nick Brooks, Secretary General of ALLRAIL, shares his insights on the challenges, successes and future innovations in the rail industry, highlighting the importance of liberalisation, innovation and private investment in shaping a sustainable and customer-focused rail…
TfL has initiated a new campaign to combat rising incidents of violence and aggression against its staff, emphasising that such behaviour will lead to serious consequences for offenders.
The California High-Speed Rail Authority has appointed Ian Choudri as its new CEO, bringing over 30 years of transportation experience to lead the project at a pivotal moment.
In order to mark International Youth Day 2024, Northern emphasises the crucial role of young talent in achieving its net zero operations goal by 2050, offering various opportunities for youth to join the rail industry.
Norfolk Southern has appointed Anil Bhatt as Executive Vice President and Chief Information and Digital Officer, where he will spearhead technology initiatives to enhance safety, operational efficiency, and customer service.
PBH Rail Group has appointed Steve Scott as Technical Director and Lin Lee as Principal Geotechnical Engineer to strengthen its newly launched Civil Engineering division.
Team registration is open for the tenth annual Big Rail Diversity Challenge on 25 June 2025, at Newark Showground, featuring popular and new activities to promote diversity in the rail industry.
For the latest instalment of Global Railway Review’s ‘The people behind the wheel’ series, Michelle Bouchard, Executive Director of Railroad at Caltrain, shares insights into her career journey, the challenges she has faced and her vision for the future of sustainable rail transport.
In this week’s ‘Good News Friday’, we cover Norfolk Southern's re-launch of its Thoroughbred Scholars programme, Hull Trains' free travel for Humber Street Sesh and LNER’s special Scottish delicacies for Edinburgh Fringe First-Class passengers.
