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SEPTA awards contract for modern Market-Frankford Line trains
SEPTA has awarded a $724.3 million contract to Hitachi Rail for 200 new trains to upgrade the Market-Frankford Line, with delivery starting in 2029 and full completion by 2031.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Good News Friday: Your weekly round-up of positive rail news!
In this week’s ‘Good News Friday’, we cover Avanti West Coast’s achievement in recycling nearly 500 tonnes of waste, LNER’s Period Positive Workplace certification for menstrual equality and Amtrak’s launch of custom emojis to celebrate its diverse train routes.
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Arup and AIS appointed for Hong Kong’s smart and green mass transit system in East Kowloon
Arup and AIS have been appointed to provide consultancy services for Hong Kong's new smart and green mass transit system in East Kowloon, enhancing connectivity for over 300,000 residents.
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First Rail launches ‘Generation Rail’ initiative to engage young people
First Rail’s 'Generation Rail' initiative aims to boost rail travel among young people by 2050 through improved reliability, affordable fare options and enhanced amenities.
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Amtrak unveils new renderings of future West Baltimore MARC Station
Amtrak has unveiled updated renderings for the future West Baltimore MARC Station, highlighting community input and promising enhanced transit connectivity as part of the Frederick Douglass Tunnel Program.
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Widespread IT issues impact train services across UK
A global IT disruption is causing significant delays and cancellations across multiple train operators, with some services unable to access real-time information and driver diagrams.
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Ticketing fragmentation identified as biggest problem in EU passenger rail
ALLRAIL urges the new EU Parliament and Commission to implement a Single Digital Booking and Ticketing Regulation to address ticketing fragmentation and improve cross-border rail travel.
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Amtrak enhances accessibility at Holdrege and Hastings stations
Amtrak customers can now enjoy a more accessible and comfortable travel experience at both the Holdrege and Hastings stations, following nearly $10 million in improvements aimed at enhancing accessibility and comfort.
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Major rail reforms announced in 2024 King’s Speech
The 2024 King's Speech outlines significant legislative changes aimed at transforming the UK's rail services through public ownership, infrastructure development and operational efficiency.
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Mayor Tracy Brabin unveils routes for West Yorkshire’s new mass transit network
Mayor Tracy Brabin has announced detailed route options for the first phase of West Yorkshire's Mass Transit network, aiming to enhance regional connectivity and stimulate economic growth.
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USDOT announces $153 million funding for passenger rail enhancements
USDOT's Federal Railroad Administration has announced over $153 million in funding to enhance passenger rail services, aiming to establish new routes and improve existing ones across the country.
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Northern’s WhatsApp service handles 8,000 customer inquiries in first year
Northern's AI-operated WhatsApp service has handled 8,000 customer inquiries in its first year, saving 1,277 hours of employee time for more complex issues.
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RATP Dev wins contract to operate QUB multimodal transport network
The new contract includes a dedicated route linking the railway station to key stops within Quimper city, featuring extended service hours to facilitate smoother interconnections with late-night TGV train arrivals.
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New study shows resilience in UK day trip plans amidst cost-of-living concerns
A new study by West Somerset Railway reveals that despite the cost-of-living crisis, 73% of UK adults still plan on taking day trips in Summer 2024, with 77% intending to take overnight UK trips in the next year.
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Arriva Rail London to trial innovative British Sign Language solution
Arriva Rail London will trial Luna, a solution by GoMedia, to help British Sign Language users access essential travel information on the London Overground network.
