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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Network Rail and DfT's five-point plan will enhance Euston station, focusing on immediate improvements to passenger experience while preparing for long-term redesign efforts.
RedCabin’s Railway Interior Innovation Summit Europe 2024 will bring together key industry leaders in Essen, Germany, to discuss the future of train interiors, sustainability and passenger experience.
Thameslink has launched an audio guide, developed with input from a blind passenger, to help visually impaired travellers navigate its trains with greater confidence and ease.
The first Rail Baltica Information Centre has opened in Kaunas, Lithuania, providing insights into the transformative high-speed railway project and its impact on regional transport, economy and infrastructure.
Greater Manchester has approved £1.31 million in funding to advance its high-speed rail and Northern Powerhouse Rail proposals, focusing on improving connectivity at key stations.
A new European Commission study shows that competition in passenger rail lowers prices, improves service and boosts demand, while urging action to overcome remaining challenges.
SAR has announced plans to expand and modernise its North-South passenger rail fleet with 15 new train sets, supporting the Kingdom's Vision 2030 goals for infrastructure development and increased transportation capacity.
Amtrak and Google have partnered to provide real-time train information in Google Search, encouraging more sustainable travel options and supporting Amtrak's goal of achieving net zero emissions by 2045.
RATP Dev has introduced sign language services at its Capital Train network in Egypt, enhancing accessibility for passengers with hearing impairments.
60 students from Latvia, Lithuania and Estonia developed innovative ideas for enhancing passenger experiences on Rail Baltica's infrastructure through the BUSBaltica training programme focused on sustainable urban mobility solutions.
Northern has upgraded its website with new accessibility features, including customisable text options and multi-language support, to better serve a diverse range of customers.
In this week’s ‘Good News Friday’, we cover the impactful community efforts of Southern and GTR staff in Brighton participating in beach clean-ups, LNER’s innovative ‘Our Planet’ train promoting sustainable travel and Brightline’s themed rides for concertgoers heading to The Big Concert.
Northern and TransPennine Express are reducing fares by 20% on key routes between Hull, Scarborough and Selby for 12 weeks to encourage more rail travel and reduce road congestion.
Southeastern has welcomed the final two Class 707 City Beam trains into service, completing the transfer of a total of 30 units from South Western Railway.
In the latest instalment of Global Railway Review's 'The people behind the wheel' series, Jorge Maroto, Managing Director of Metro de Sevilla, discusses his leadership role, the challenges of modernising urban transport, and his commitment to sustainability and innovation in shaping the future of rail.
