news
Damaged Cambrian Line finally reopens to passengers
After flood damage caused by Storm Franklin in February, the Cambrian Line between Shrewsbury and Newtown has finally reopened to passengers.
List view / Grid view
The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
news
Great Northern passengers are the most satisfied with train cleanliness
Survey results published by Transport Focus have shown that passengers on Great Northern are the most satisfied in the UK with the cleanliness of their train.
news
ORR set out decisions needed to deliver timetable improvements
The ORR has set out the key decisions needed for the successful delivery of the West Coast Main Line and East Coast Main Line timetable projects.
news
Amtrak and PennDOT to add additional Keystone service trains
Amtrak has coordinated with PennDOT to add two new weekday trains to the Keystone service from 25 April 2022.
news
UK Government makes £7.6m available for rail innovation
In First of a Kind’s sixth year, the UK Government is making £7.6 million available to support cutting-edge ideas for rail innovation.
news
Renfe to remodel 14 Alvia S-730 trains
Renfe is going to invest more than €11 million in the remodelling of 14 Alvia S-730 trains, improving the interior design and comfort of passengers inside the trains.
news
ÖBB order 41 new KISS-type double-decker multiple units from Stadler
ÖBB have ordered 41 new KISS-type double-decker multiple units from Stadler as part of the framework agreement signed in 2022.
article
Punctuality is key to rail recovery
With customers beginning to use rail services again after years of restrictions, Anthony Smith, Chief Executive of Transport Focus, explains why train operators need to focus on offering a reliable, punctuality service for passengers and how this can help rail grow in the years ahead.
news
Survey reveals popularity of train vs plane for business travel
Polling commissioned by HS1 Ltd has revealed that people are likely to travel to Europe by train over plane for business, showing that demand for environmentally-friendly travel is on the rise.
news
Alstom sign contract with DB for 29 double-deck Coradia Stream trains
Alstom have signed a contract to deliver 29 modern Coradia Stream High-Capacity trains that will increase transport capacity and reduce travel times for passengers in Germany’s Hesse region.
news
LTG Link launch new ticketing system
LTG Link have launched a new ticketing system on their new website, www.LTGLink.It, that makes it easier for customers to purchase tickets online.
news
Alstom agree to deliver 25 high-speed trains to Sweden
Alstom have signed an agreement with SJ to supply 25 Zefiro Express electric high-speed trains to Sweden, in a contract valued at around €650 million.
news
Northern recovers over £2 million from fare evaders for taxpayers
Over the past 12 months, Northern have recovered over £2 million from fare evaders for taxpayers, successfully prosecuting over 11,000 of the worst offenders.
news
Deutsche Bahn record highest percentage growth in revenue since 2019
Although Deutsche Bahn’s performance in 2021 was affected by the pandemic, increasing passenger numbers have resulted in the highest percentage growth in revenue since 2019.
news
Heathrow Express to launch new Onboard Entertainment platform
Heathrow Express will launch an Onboard Entertainment platform, replacing all physical publications previously available to passengers with free online alternatives.
