TfW trial new onboard digital service for passengers with hearing loss
TfW have trialled a new digital service which provides personalised journey information announcements for passengers with hearing loss.
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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
TfW have trialled a new digital service which provides personalised journey information announcements for passengers with hearing loss.
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