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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
The ORR has urged Network Rail Eastern to improve train punctuality and reliability, calling for a comprehensive plan by December to address rising delays across key routes.
In this week’s ‘Good News Friday,’ we cover Auntie Anne’s debut at Brighton station, the Railway Benefit Fund’s 2024 Heart of Gold Award finalists and the festive return of the Santa Express on the Great Central Railway.
Amtrak’s new Borealis service between St. Paul and Chicago has reached 100,000 passengers in just six months, highlighting strong regional demand for expanded rail options in the Midwest.
In the latest instalment of ‘The people behind the wheel’ series, Daniel Beutler, Chairman of Transreport, spoke to Global Railway Review’s Halimah Haque about his career journey, his passion for inclusive transportation and the role innovation plays in shaping the future of the rail industry.
RateHawk has launched a new rail travel booking service across 13 European countries, offering a sustainable travel option through a partnership with Rail Europe.
Luxembourg’s Ministry of Mobility and Public Works provides invaluable insight into ground-breaking fare-free initiatives and cutting-edge innovations being utilised across the country, offering a glimpse into the transformative potential of public transportation and its evolving landscape.
Belfast Grand Central Station will officially open for rail services on 13 October, offering enhanced connectivity as the city’s new main transport hub.
Network Rail and DfT's five-point plan will enhance Euston station, focusing on immediate improvements to passenger experience while preparing for long-term redesign efforts.
RedCabin’s Railway Interior Innovation Summit Europe 2024 will bring together key industry leaders in Essen, Germany, to discuss the future of train interiors, sustainability and passenger experience.
Thameslink has launched an audio guide, developed with input from a blind passenger, to help visually impaired travellers navigate its trains with greater confidence and ease.
The first Rail Baltica Information Centre has opened in Kaunas, Lithuania, providing insights into the transformative high-speed railway project and its impact on regional transport, economy and infrastructure.
Greater Manchester has approved £1.31 million in funding to advance its high-speed rail and Northern Powerhouse Rail proposals, focusing on improving connectivity at key stations.
A new European Commission study shows that competition in passenger rail lowers prices, improves service and boosts demand, while urging action to overcome remaining challenges.
SAR has announced plans to expand and modernise its North-South passenger rail fleet with 15 new train sets, supporting the Kingdom's Vision 2030 goals for infrastructure development and increased transportation capacity.
Amtrak and Google have partnered to provide real-time train information in Google Search, encouraging more sustainable travel options and supporting Amtrak's goal of achieving net zero emissions by 2045.
