news
Video: Avanti West Coast launches new accessibility communication channel
Avanti West Coast have launched the Travel Companion communication channel which aims to reassure and enable independent travel for disabled customers.
List view / Grid view
The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
video
The Icomera Way
The Icomera Way is what we do and how we do it, three elements which combine to give us our competitive edge: Our people, our platform, our scale.
article
Global Railway Review Issue 1 2023
Packed full of exclusive content, including a Roundtable with topic experts of HOF and Safety Culture in Rail; Bogies & Wheelsets and Train Interiors In-Depth Focuses; Madrid train station developments; and much more!
news
SWR to trial QR code technology to enhance passenger experience
Passengers who scan the QR codes onboard South Western Railway trains will quickly and conveniently be able to access real-time journey information.
whitepaper
The Connected Journey
Read this whitepaper to learn more about the trends and challenges shaping the future of public transport, and the role connectivity will play in achieving the industry’s overarching goals.
article
Q&A with DB’s Robert Biene: New real-time occupancy display systems
Robert Biene, Senior Manager for the Digital Strategy of Deutsche Bahn AG (DB) and Lead Architect for passenger information, talks to Global Railway Review about the benefits and success so far of the new real-time occupancy display systems that DB are rolling out in Germany.
news
CER publishes first progress report on implementation of its Ticketing Roadmap
CERs report on the implementation of its Ticketing Roadmap, based on an online survey carried out at the end of 2022, has been published.
news
South Western Railway trial AI technology to improve accessibility
Artificial Intelligence technology which provides British Sign Language for deaf customers at London Waterloo is being trialled by South Western Railway.
news
Life-saving defibrillators are being installed across 60 Northern stations
A total of 60 Northern stations are set to benefit from life-saving defibrillators over the next three months.
news
Elizabeth line welcomes over 100 million passenger journeys since opening
Data from Transport for London has revealed that more customers than expected have taken advantage of the Elizabeth line since its opening in May 2022.
article
Global Railway Review’s key rail industry trends in 2023
Following a turbulent few years for the rail industry, Global Railway Review looks ahead to some of the top industry trends to keep an eye on in 2023.
news
TfW launch new on-train Wi-Fi portal with real-time information
Transport for Wales have launched an on-train Wi-Fi portal which provides passengers information showing the train’s location, the next stop and the service’s destination.
news
ORR calls for implementation of automatic passenger information notifications
The Office of Rail and Road has called for all train companies to implement a system which automatically notifies passengers of any travel changes.
news
UK survey finds business travellers want to increase use of lower carbon modes of transport
Research has found that 72% of UK business travellers would like to increase the use of lower carbon modes of transport such as rail in 2023.
news
Research finds better connected public transport can cut car usage
Newly released research investigating attitudes toward public transport has found that three in four people prefer better-connected public transport over driving.