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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
15 November 2023 | By
Watch this insightful webinar featuring Milwaukee Composites Inc. to gain exclusive access to over twenty-six years of expertise and innovation. Discover how advanced phenolic composite materials have revolutionised rolling stock passenger vehicles, elevating modern-day transportation standards.
London North Eastern Railway (LNER) is marking a milestone of five-years in partnership with suicide prevention charity Campaign Against Living Miserably (CALM) during which customers and colleagues have raised more than £530,000 for the cause.
29 September 2023 | By
Amtrak customers now have a more accessible path of travel due to the construction improvements at South Shore station.
29 September 2023 | By
Discover how rail and transit organisations across the world are leveraging digital twins to work smarter, not harder, to help increase efficiency, improve reliability, mitigate risk and optimise costs.
29 September 2023 | By
Dumfries and Galloway Council’s Planning Applications Committee has approved Listed Building Consent for access improvements to Dumfries station.
Northern will trial British Sign Language announcements on trains between Manchester Victoria and Leeds.
Network Rail has installed the two lift shafts which will be used to provide step-free access at Plumstead station in south east London.
Northern are simplifying the process of getting live train information on the go with a new train information chatbot via WhatsApp.
A newly released Amtrak poll has highlighted the strong support among American voters for continued investment in passenger rail.
Hitachi Rail’s world-first digital transport app enters full commercial service to connect Genoa’s entire public transport infrastructure.
Network Rail have released time-lapse footage of Trent Valley line upgrades which showcases some of the improvements made to the line.
20 July 2023 | By
As part of Global Railway Review’s 'Access For All' series, Emilie Spiegelhauer, Management Assistant & Business Partner at the Danish national railway company, DSB, explains their overarching goal when it comes to accessibility and passenger comfort.
The demand and consumption of wireless data is increasing, and transport operators need to manage overall data usage alongside the onboard experience.
Simpler tap-in tap-out ticketing is set to be introduced across 53 stations in the South East by the end of the year.
For Global Railway Review’s ‘Access For All’ interview series, Matthew Wilson, Travel Integration and Accessibility Manager at Northern, explains the importance of accessibility for Northern, detailing the ways that Northern try to improve the passenger experience.
