Train performance hits record high for February

Train punctuality for February reached a record high of over 92% – the best February figure on record.

The latest train performance results reported that 92.4% of trains arrived on time compared with 91.8% for the same period last year.

Period 12 (6 February to 5 March) saw train performance continue its recovery following December’s severe weather to its normal high levels.

Robin Gisby, director of operations and customer services, said: “Trains on time are what matter most to passengers, train operators and Network Rail. This is the good service we must deliver, day in, day out.

“Network Rail still has areas to improve, particularly for operators who use the East Coast Main Line. While there has been an improvement in performance compared to last month, there is still some way to go to reach the high standards we set for ourselves and which our customers rightly expect.”

Ten of the 19 operators saw their performance improve compared to the same period last year. The most punctual operator during the period was c2c with 96.5% of trains on time.